From SweetDee123, TalesFromRetail
I work for a coffee shop that is, along with other businesses, located on the ground floor of a 20 story office building.
There is a lot of construction in the area, so a customer wearing a hard hat is a common sight.
Hard Hat approaches my register: I need to get to the 9th floor.
Me: Sure, the elevators are out our doors and just to the right.
HH: I left my drill up there.
HH, angry: So how do I get up there?
Me, wondering if we spoke the same language: The elevator is out the doors and just to the right.
HH: I need my drill!
Me: Sir, is there a person at the reception desk?
HH: No! So you need to get me up there!
Me: If no one is at the front desk, there is a number to call. I do not have keys for the building.
HH made a rude noise and stormed off.
I work for a coffee shop. I do not hold keys for the entire building. I am also not a paramedic. I am not Shazam. I am not Google Maps. And yet I have been held accountable for all this information. In the meantime, I am an idiot because I work retail.
I am expected to know all and know nothing at the same time.
I am irony.