It was Christmas Eve, and lucky me I was organizing the dog shoes (people will steal one, and only one, shoe). We had the worst kind of customers; people that think they're rich, but will steal everything and anything not nailed down!
Customer: Excuse me, what time do you open tomorrow?
Me: We're closed tomorrow, in fact we're closing in half an hour.
Customer: That is unacceptable! I need a manager!
Me: Sure just a second [I flag her down from the next aisle]
Manager: What's the problem?
Customer: I want to shop tomorrow.
Manager: We're closed tomorrow, but you can always use our website.
Customer: I'll be here no matter what!
The next day one associate and a manager come in for an hour to feed the animals. (The time they feed them is the same time the store would normally open.) They hear someone banging on the door. It's the customer from yesterday.
Manager #2 tells her they're just feeding the animals and that the store is closed. He locks the door and gets back to work.
The "customer" starts ripping at the seal around the door and kicking the glass.
The police were called and they took her away in handcuffs. I'm sure she had a lovely Christmas.
We had holiday hours posted since Halloween...