Retail Hell Underground is a meeting place for anyone working (or who has worked) in Customer Service. Go Underground for anonymous work rants and stories, viral pics and videos, and the latest in work hell news. Join the conversations on Retail Hell Underground and submit your own stories and rants under screen names. RHU is place for service workers to rant, laugh, and share advice. Bad Customers and Evil Corporations beware!
I've heard of the I-D-10-T Error... I like PEBKAC - Problem Exists Between Keyboard and Chair.
It's true all too often.
A friend of mine works at a company where the secretary "accidentally" downloads malware on Friday mornings, and can't seem to clean up her computer herself. So, she gets Friday off, while my friend, yet again, cleans her computer.
I told him she should be required to sit with him, and bring him sodas, tools, and write down what he does to fix it.
Apparently this was designed to be a team of White House Aids that fought crime, but unfortunately the disease AIDS was named as soon as they were released. Also, the name Positive Peter is horribly fantastic. You literally could not have worse timing than this. Not possible.