I work in ticketing at a large venue in Australia. I'm going to share with you three small tales of dumbassery.
We had a big sports event occur and this happened to one of my sellers. It made me laugh at how dumb people are:
Dumb Lady (DL) rocks up to the gate, buys the cheapest ticket available. Seller explains it's unlicensed (you can't drink alcohol in your seat). DL don't care, she doesn't want to spend $5 more to drink in her seat. All is fine.
Halfway through the game DL turns back up to my lovely seller and demands compensation. She's wanting drinking tickets, free food - all things a ticketing company cannot and would not give.
Her problem? She can't take her beer to her seat and didn't understand the concept of 'unlicensed' when my lovely seller explained it to her.
I love people!
We also had a guy abuse a seller and aggressively demand a refund because he was ejected from the stadium and didn't get to see the full game.
The reason for ejection? He was swearing like a pirate, a father asked him to stop, so he started to hurl abuse at the father in front of the children.
Today we had a complaint from a customer who bought a ticket for a sports event at a stadium which is known to have little, to no, cover. Her complaint? She got sunburnt, so she wants a refund.
Why is this dumb?
1. We are in Australia.
2. The game was in the hottest part of the day.
3. Lady did nothing on game day, just decided to complain afterwards....