Returns + Bullshit = Retail Hell

From RHU Contributor Tina:

What the fuck is it with these bastards?

Just couple of cases from last week,enjoy...

I bought a bike three years ago, I want to return it. My boss actually laughed in the guys face. The stupid ass had a protection plan, and felt entitled. The extra protection expired two years ago,dumbass.

Lady has a two hundred dollar carseat, she bought from our online store.....in January.....January, what the fucking shit is that, crazy bitch started yelling at me "you mean your not gonna return this,I have a receipt"...she left with my name, my bosses name, my DMs name and 1800fuckyou, because they will not return it for you either!!!

Guy buys bottles and nipples, has alot of coupons, a lot, for a 120 dollars worth of lil spawn feeding supplies, he paid ....$8.04....I said he had a lot of coupons, in turn he paid .83 per bottle. He wants full price for the return, he also left with 1800fuckyou, my name, my bosses name, and my DMs name, why, why do these stupid fucks always have to have our names, then ask for last names also???

Yes, I have the power to override a return. I am a manager, that's why I get all the bullshit calls to the service desk. But they always try to make me feel beneath them because they are all better than me since they spend so much money in my store. Well 1-800-FUCK-YOU!!!

Thanks for letting me vent

Tina
Retail Slut

Comments

[Jason...RHu]

That 1-800 # would make a great "RETAIL HELL" bumper sticker! Thanks Tina.

[Kerry]

We have a ridiculous "Yes We Can" policy, which basically means these bastards get whatever the fuck they want, including returning items purchased way beyond any reasonable date for return. Just recently, a woman came in to return shoes (I think, doesn't really matter what it was) that she bought six months after the store OPENED... ALMOST TEN YEARS AGO! WTF?!?! And what happened? They had to fucking take it back. Again, WTF?!?! It's not even in our fucking system anymore! It doesn't exist! It's gone through a black hole never to be seen again! What the hell are we supposed to do with it?!

[(The Original) M]

Ah, returns. How I miss working that area. Or not.

I loved when people would bring back Christmas Trees from previous years and think because we sold the same thing (but changed the item numbers each year so we'd KNOW. haha bitches!)we'd take it back without a receipt. I would quietly mention that they didn't buy the item this season and they would get angry. So then I had to point out that it said like 2006 on the box and it's currently 2008. That's right. Snatch your things from the counter and leave all bitchy. NOT MY PROBLEM.

*facepalm*