A Tale of Two Custys and Their Phones

  

We all know phones, we all use phones.

But.... we all hate serving someone whose phone is stuck to their face-or worse, is wearing an ear-piece and doesn't feel the need to distinguish who they're talking to.

This is the story of 2 very different phone users.

I work in a well known sandwich franchise in a poorer suburb, as such I get a mix of suits and 'never-worn-a-suit's.

The first phone user is a suit.

He walks in, checks his phone and DIALS A NUMBER.

I've been working near 5 hours already, I'm over life, I fumble with my gloves, look at him and, dripping in sarcasm smile, saying 'Oh, so sorry, I'll wait til you're done.'

He looks down his nose at me, literally, and begins his order. He mentions salads, meats and that he wants it toasted... but not the critical bread type.

"Sorry sir, which bread were you after?"

He looks at me as if I've said something incredibly stupid, rolls his eyes 'white.'

I remember his order, the whole thing, and manage to make it without infringing on his conversation, then wrap it and finish the transaction.

I've managed to make his sandwich PERFECTLY and he doesn't even say goodbye...

This puts me in a horrible mood, then two men walk in, shaggy facial hair, dirty clothes...

They smile, I ask what they want, they say ham, I ask which bread. One says 'oh sorry! white'

A customer apologized!

What is this?

They're polite, I'm polite. They're joking with each other, generally entertaining me.

THEN.

A phone rings.

The guy picks it up, answers.

"Hey, I'm getting served in a shop, call me back in 5." He hangs up.

AND they cleared their own table.

My faith in humanity is restored.
 

From: It's customer service, not customers' servants.

Comments

[Joe]

Never judge a book...

That's related to the news that working stiffs generally tip their servers; suits LOVE to quote Steve Buscemi's (Mr. Pink) anti-tipping rant from "Reservoir Dogs".

[Jit]

Oh, and it's even worse when your fellow CO-WORKERS do that, too! And they're not nice and happy with you or anything, they're too intent on what they're doing. Yeah, if I'm going to buy something from the place of which I'm employed, I'll text but I'll stop when I actually get up there to purchase my stuff, and if I can't, I'm happy and cheery to the cashier just so they know I'm not trying to be a jerk. Some people though...

[Michael]

You think that's bad?

I have, on a regular basis, women coming into my hardware store that make me wait as they call their husband/boyfriend/babydaddy to TELL ME OVER THE CELL PHONE what the little lady was sent in to retrieve. What kind of douche is he that he can't just come and get it his damn self?

[Joe]

Michael, in my experience, there's lots of guys who think if they're not acquainted with ALL phases of hardware, the sales staff will ridicule them. Hence, Mama's gotta go get it.

[Retail Drone #37]

Joe you may be on to something. This means however that the staff might think that the women don't know anything about hardware, which might be true in most instances, but I think you'll be pleasantly surprised how resourceful us women can be. Haha

At least I know the difference between a Phillips and a flat head screwdriver. =)