Game time RHUers!
Atombomb1945 created a fun game that will give you points for the Retail Hell you encounter on Black Friday.
We used to make up Black Friday Scavenger Hunts when I worked in the Video Store. I tried to make this more of an across the board retail wise.
Print this list up and keep it with you during the Black Friday Hell.
Everyone tally their points at the end of the day and see who wins!
Customer wearing a Moo-Moo purchasing junk food (3 pts)
Overweight customer riding a scooter (1 pt)
Customer eating food from the store and then not paying for it (3 pts)One point for each curse word a customer uses at you.
Customer with small children not purchasing child toys or products (2 pts)
Customer asking for something that has been out of stock for at least one hour (1 pt)
Customer asking for something that is out of stock and demanding that a store down the street be called to see if they have any (2 pts) (4 pts if the store9ik is a competitor)
Customer asking if you can check the back for something that is sold out. (3 pts)
Customer demanding a non-sale item be given at sale price due to the sale item being sold out (3 pts)
Customer demanding free merchandise due to a sale item being sold out (3 pts)
Customer stating that you are giving terrible service (4 pts)
Customer asking to speak to your Supervisor (2 pts)
Customer asking to speak to the Manager (3 pts)
Customer asking to speak to the Store Manager (4 pts)
Customer asking to speak to the District Manager (6 pts)
Customer demanding to speak to the Owner of the company (10 pts)
Customer upset due to long lines in the checkout (2 pts)
Customer cutting in line (3 pts or 5 pts if their defense is that they are in a hurry)
Customer with more than one shopping cart (1 pt per cart)
Customer in the Express / less than 20 lanes with obviously more than 20 items (3 pts)
Customer asking "Do you work here?" (3 pts)
Customer injured while trying to carry something way to heavy (2 pts)
Customer causing injury to themselves or others by getting something off the top shelf. (5 pts)Customer injured when doors are first opened (10 pts)
Customer injured to the point Paramedics need to be called (20 pts)
Customer opening a sealed box to see what is inside, and then demanding an unopened box. (5 pts)Customer giving up and parking in the grass (2 pts)
Non Handicapped customer parking in a Handicapped spot. (2 pts)
Customer leaving shopping cart by their car and driving away (2 pts, 5pts if they are less than three spots away from the cart return)Have fun and keep your sanity by keeping track of unruly customers.
So when I get 25 points per customer and have about 4 customer go through my line every ten minutes and am working 8 and a half hours....
Posted by: Jit | November 26, 2009 at 08:45 AM
We all might tie just because of the "Do you work here?" points.
Posted by: Kerry | November 26, 2009 at 10:23 AM
You forgot some.
Being witness to a fight breaking out when two (or more) people go for the last item on the shelf. 3 pts
Customer asking you for help when you're clearly helping someone else 3 pts(5 pts if they claim that they're in a hurry).
Unattended child. 2pts
Screaming child. 2 pts
Unattended screaming child. 5 pts
Fight breaking out over someone cutting in line. Make a bet with your co-workers to see who wins.
Posted by: Tony | November 26, 2009 at 10:42 AM
Customer using fitting room as restroom- 16pts (47pts if you have to clean it up)
Catching a nasty-ass thief red handed-8pts
Customer stopping you on your lunch/break/way home and throwing a bitch-fit when you can't help them-5pts
Having something thrown at you for not gettin their way-10pts.
Posted by: Spritzy | November 26, 2009 at 12:47 PM
A customer's explanation of what they want is so vague / confusing that no one in the store knows what it is. +1
They use another item to describe what they want +1
What they want actually is the item they are using to describe, but they don't realize it. +2
E.G. "I want that stuff that's like cloth that isn't cloth that you cut." They wanted felt. e______e
Posted by: rae | November 26, 2009 at 01:35 PM
Awesome.
Going to print out the list for work here. We can use some laughs ... holidays coming near and all that.
Posted by: The Gimp | November 27, 2009 at 05:41 AM