An Anonymous Retail Slave at a Big Box Store wants to give a shout out to one of her Managers and we're following it up with a Retail Balls Award!
I work service desk at the store with the Bullseye, and am lucky enough to have a pretty good management team.
I haven't had to exercise my Retail Balls yet, but this is for the GSTL I was working with last night.
A woman came up to the service desk asking to speak to a store manager.
I said "Of course, let me call her for you".
Psychobitch jabs a finger in the direction of my GSTL and says "Is SHE your manager? I want to speak to someone else!!"
So I page the LOD.
He comes over and this lady starts ranting at him.
What it amounted to was she wanted a discount on something, and my GSTL wouldn't give it to her.
Suzy (name changed to protect the innocent) is usually very good about giving discounts due to damage, wrong signs, etc so if this lady didn't get the discount, I knew damn well she didn't need it.
My LOD didn't give it to her either, and that was the last I heard from her.
Suzy came over later and told me that Psychobitch walked by her and said "You a dumb bitch".
Suzy smiled beatifically and said "Thanks, and you are too!"
I'm in awe of her ability to tell someone to suck a donkey dong, but with a smile, and that's why I love working with her.
Anonymous Bullseye Slave
How can that NOT earn a Retail Balls Award?! Bravo Suzy!





















The look of shock is always satisfying, but I would have just smiled and said "Thank You" Haha. Being cheerful and sugary sweet is even better than being mean.
Posted by: CheerfulChirps | December 06, 2009 at 08:04 AM
Haaah, haaah, ha. That's excellent.I once told a customer to have a bad day and they didn't notice. Everyone behind them did, though.
Posted by: Jit | December 07, 2009 at 09:06 AM
Ha, that's good. Very rarely I would slip in the 'fuck you come again'. Made me feel better and said quickly enough they usually didn't notice or figured they must have misheard me.
Posted by: Logan | December 09, 2009 at 01:57 AM
I once had a woman demand we reopen the store for her after we had been closed over an hour.When we refused she screamed FUCK YOU at us through the gate.I gave her my most sugar-coated smile and said,"why thank you honey and same to you."I totally agree with cheerfulchirps,throw them off balance with sticky sweetness.works every time.
Posted by: mudflapgirl | December 11, 2009 at 04:18 PM