Childrens Clothing Custy Rant and Props to Ballsy Asst. Manager

Some ranting from a Children's Clothing Slave and her Assistant Manager who deserves a Retail Balls Award for taking out a Nasty Ass Thief:

I've worked retail for four years now because I thought it would be fun to find a job the day after I turned 16. Not only have I been in hell, I've been in the hottest part of hell all four years: childrens clothing.

Not only are all customers bitchy and dumb in the first place, when it comes to the devil spawns they are 50 times worse. Now no matter how much I would love to rant about all the horrible shit they put me through, I thought I might as well list a few gripes because my boyfriend is sick of hearing about it.

1. Why the fuck do you think it's okay to let your kids run screaming through the store, hiding in the rounders, knocking things over and acting like damn monkeys? That's what the damn tv with cartoons is on for!

2. Don't try to fucking argue with me. I'm here way more than you are and I know the damn return policy/coupon procedures/ and what is in my backroom. Don't question me and don't you dare fucking say "so and so at this store let me do it." Because number one, I know she didn't and two if she did she's breaking the rules and doesn't care about her job and you can just go back to her store, because I sure as hell don't want you here.

3. Acknowledge me whenever I say something to you! I know you're not fucking deaf. Oh for my fellow RHUers, I've learned the trick to the asshole custys that talk on their cell phone while you are checking them out: BE LOUD! Ask them how their day is going, and if they found everything okay. Make sure they understand your FULL return policy. They get the point and hang up.

Anyway the list goes on and on of course, but this is all pretty repetitive for anyone who's worked retail for more than a week.  But my boyfriend (who has never had to lift a finger in his life) is sick of hearing about it and I just needed somebody who understands.

Originally the point of this post was to give props to one of the girls on my awesome management team (yes, I am blessed to have mostly good managers.)

The Assistant Manager saw a suspicious customer pick up a pile of clothes and stick it in her fucking luggage sized purse. Because our fucking security guards are to fat and lazy to get to our store in time she decided to handle the situation herself.

She locked the custy in the store and demanded she give our merchandise back, the bitch refused and acted innocent while the A.M. proceeded to cuss her out and get in her face. Now the bitch is mad and asks for corporates number so she can file a complaint.

My A.M. proceeds to pick up the phone and dial it for her. When she sees this, the bitch pulls out something like $300 worth of merchandise out of her bag and leaves the store in peace. Ever since then we have way less of her kind come into our store.

Only 17 more days of holiday hell...

....although only proceeded by return hell.

  

Comments

[Jit]

Oh, return hell... I kinda laugh at customer service though. Some of those bitches deserve everything they get from customers- and oh so much more. I will say some of them, I feel bad for. But those cases are few and far between.

[Pharmacy_psycho]

Woo hoo! A manager that actually locked a customer in the store??? We are not allowed to touch or approach customers we see (or think we see) shoplifting. Only tell a manager and let him/her deal with it. You have to wonder what kind of training a manager goes through.

When I worked in a mart store I used to talk to the head of security on my breaks. She was very nice and used to tell me stories about catching guys twice her size walking out of the store with stuff. Usually they didn't put up any hassle, but one time she had to do a football tackle on one, and took him out at his knees. I wince every time I think about it because I've had knee problems since I was 12. She was no bigger than I am, and I guess this guy was about 6'5" and about 270. YIKES! I decided after that I didn't want to train for store security.