So Black Friday, I opened. I opened the store at 4 o clock in the fucking morning. Which isn't that bad in comparison to Sears, Belk, Dillards, And JC Penny's all opening at midnight. The toy store was quiet until around seven, which allowed me to chill, drink my coffee, and eat my breakfast. (Did I ever mention that our bosses don't give breaks unless it's a seven hour shift? Nevermind that the most hours you can get in one day is six...)
And this woman comes in. I did the whole "Hi, can I help you" propaganda, gave her a basket and sent her on her merry way. Twenty minutes later, I'm ringing up a hundred dollar sale--which is awesome, considering the most expensive thing is like 10 dollars. I gave her the receipt, told her Merry Christmas, and started to work with other customers.
Not even fifteen minutes later, this broad showed back up, scowling, frothing from the mouth almost, because LO AND BEHOLD!
She
missed a Black Friday coupon that the mall sends out.
The damn woman made me do an entire purchase refund, and then re-ring her up, including the 10 percent discount the coupon offered--all of that just to save five or six dollars. Like, seriously??? WTF?!
So, in order to get rid of this blight of humanity, I did it. Quickly, efficiently, yaddah yaddah yaddah.
See, our store has weekly sales. What's on sale one week, won't be the next. This particular customer saw some puzzles that were 20 percent off the week prior and bought them. She looked at her receipt, no discount.
Holy Hell, Fire, and Damnation--she didn't get a discount as advertised. As I had mentioned in my previous post, my manager doesn't have a backbone. So, once again, a full refund was issued, only to recharge her for the now phantom discount on the puzzles. So she gets 20% off a 15 dollar puzzle and 20% off a 8 dollar puzzle. But that isn't good enough. She also demands THE TEN PERCENT OFF THE ENTIRE FUCKING PURCHASE!!!!
Nevermind that she saved more money by having individual discounts on something that shouldn't have even been on sale--she's just a greedy little gripe who won't settle for no. I ended up spending the rest of my shift trying to call Corporate, to figure this whole thing out.
But it's not all that bad. Yesterday as I was stocking puzzles, an older man came up to me asking if we have any Beatles puzzles and/or games. We did, and I promptly showed him. He pulled down the Sgt. Pepper's Puzzle and started smiling. I asked him what was so funny, and he asked if I had ever seen Yellow Submarine, or listened to Sgt. Peppers. I have, and told him so. I also told him I didn't quite understand the Yellow Submarine movie.
His response, "Don't worry. Neither did I. Why do you think we smoked so much weed in the sixties? It was to understand the music."
Somebody's granddad is now a self confessed pothead. I love it.





















Oh my god I really scared But it's not all that bad.She looked at her receipt. thanks for sharing nice post .
Posted by: stephen | December 08, 2009 at 06:29 AM