Dumbass Custy Encounter x 2

From Joe, who waited on 2 Dumbass Custys:

Number 1 brings several sweaters to my register. She tells me, as I'm ringing them up, that she has an in-store credit card, but she forgot to bring it.

"No problem, ma'am. If I could see your drivers' license..." 

"Oh, I forgot that too! Is that a problem?"

"Well, yes it is, but if you'll just enter your Social Security number on the keypad there..."

"I don't KNOW my Social number! Is that a problem too?"

"Ma'am, I'm afraid I can't ring up your purchases without that information."

"But I really WANT these!"

"I'm sure you do, ma'am. Is there another card you could use?"

"No, that's the only shopping card I have."

"Perhaps cash?"

"That's a couple hundred dollars! I don't carry that kind of money!"

I suggested she speak with our credit department, but she refused.

She left in a huff, saying "You people are IMPOSSIBLE!"

Number 2 came up to the register with a husband who was muttering to himself and a ten-year old son who had the deepest, loudest cough I've ever heard. She put about twenty articles of clothing on the counter.

"All dees deescount, yes?"

"Yes ma'am."

"Good! I don't want if no deescount!"

Just then, Junior coughs up a huge wad of phlegm that lands on the counter.

Mama and Papa pretend not to see.

I grabbed a handful of tissues and some disinfectant.

I just wanted to scream, "Didn't anyone tell you to cover your goddamn MOUTH when you cough, you little disease vector!?"

After that, I rang up her purchases and told her the total.

She swiped her credit card and "INVALID CARD" flashed on my screen.

I looked at her card; it was from our competitor.

"Card is GOOD", she said.

"I'm sure it is, ma'am, but it's not for this store."

"Well, I don't WANT then!"

And she and hubby and the tuberculosis carrier left the store.

Joe

Comments

[Kit]

Eeewwwww ... germ factory on legs!! Had many of those, one which had me sick with death-cough for a month.

[mel]

I would make the parents clean it up. You're not in a hospital, and you aren't "qualified" to clean up biohazards. gross!

[Sarah]

I once had a customer write on our signature pad in ink, when I realized what she was doing I asked her to use the style. She then licked her finger and proceeded to try and clean up the pad with her saliva. I was completely grossed out because it's a touch screen and people will have to touch that. I then scrubbed it with disinfectant but couldn't get the ink off. That was just gross. The lady was like 30, she should have known better.

[mudflapgirl]

This idiot is focused on deescount and ignoring junior-the walking incubus for the viral plague?Priorities people! Sarah-try hand sanitizer next time.It removes ink and icky dirty customer goo.If only there was a sanitizer that removes icky dirty customers.

[Burger Bitch]

I gagged D:
That's so disgusting.

[Bebe]

I would have pretended I didn't notice it, and used the clothes she was buying as a cleaning cloth. But that wouldn't have worked out in the end since she didn't end up buying any of it, which is usually the case anyways, so I probably wouldn't have done it in the first place...

[Anger Mismanagement]

*GAG*

[Natalie]

I love customers like Cust #1. Our registers are so ancient that, if you don't have your store credit or reciept, we can't look it up for you. They just assume we can look up their life stories on our reg. That customer has some issues if she thinks she can go out and purchase anything without so much as ID on her...exhausting...

[Pharmacy_psycho]

WHAT??? You go shopping and you don't bring so much as ID??? WHAT PLANET ARE YOU FROM??? I don't know where you live, but in my state you are required to carry some sort of ID at all time from the time you are 16. Even a school ID is valid. My library card is valid! Probably my dog's ID tags are valid since she is with me! So you walk in a store, don't have your ID, store card, don't know your SSN, and then expect the store to be able to work miracles... riiiight... loser!

[Fuzzy]

Ha, I would have escorted Dumb Custy No.1 to the closest officer, since she didn't seem to have a problem, oohhhhh, driving around without ID! (assuming she had, of course).

Also, I almost fainted when I got to the kid hacking up phlegm! Oh god...would those parents have seen my wrath right then and there...