Retailicious Day

From Tama:

Sunday was a good day.

I'd been, um, having some digestive difficulties while on the register not even 30 minutes, so the CSM said "Well okay we'll move you to 19 in case you have to run to the bathroom again" and 19 is right next to the bathroom. She let me stay there for most of the day.

Secondly, we are ordered to begin checking credit cards more thoroughly because of the holiday season and how people are all using fake bills and stealing cards to shop.

I asked to check one woman's card against her ID and she thanks me, saying she had been through some trouble recently when another card of hers had been stolen.

It made my day.

Thirdly, when people get cash back, I've begun checking the bills before I hand them back out. And I keep getting thanked for that, too.

Just remember, not every day can be a bad day, even Murphy can agree with that. :)

Comments

[Jit]

Isn't it weird when you get a compliment for doing things that normally people would get angry and spit at you about?

"It's like a kicked puppy getting a treat and not knowing what to do with it." --Spritzy

[M]

Yes! At my last job, someone actually thanked me for checking their card against their ID because someone had stolen her card a few months earlier! This was right after a guy who threw a shitfit at me because I wouldn't let him use his mom's credit card. He was in his 30s!

[Pharmacy_psycho]

In a way, I'm glad I'm off the register for those reasons. I hated getting yelled at for checking ID when a card wasn't signed or if there was a difficulty. Where I work now (handling the greeting cards), I'm right up at the front, so I hear everything and can direct the customers to where things are, but I don't get the earfull that they do.

[Spritzy]

I get so peeved when a customer writes "see ID" on the back of their card and then throws a bitch-fit when I ask to see their ID. Hello! you wrote right there for me to ask for it! I'm start telling people that like 87% of people who object to showing ID for a credit card have stolen the card. Maybe that'll shut them up.

[Twink]

Och!!...

I just had a "SEE ID" incident.

ME: Do you mind if I see your ID to verify the signature.

CUSTOMER: *rolls eyes* *huffs* Why?

ME: Ma'am I'm just doing as you requested.

CUSTOMER: I never asked you to check my ID against my signature.

ME: Okay, in that case, I'll have to call my CSM to void out the transaction.

CUSTOMER: Void it? What for?

ME: Since you're claiming that I'm not supposed to check your ID against your signature, that's a red flag to me that this card might potentially be stolen.

CUSTOMER: IT'S NOT STOLEN, IT'S MY CARD!!!

ME: Then can I please see your ID?

CUSTOMER: For what reason???

ME: So I can verify the signature, according to your request.

CUSTOMER: I DIDN'T TELL YOU TO CHECK MY ID!

ME: Then I have to assume the card is stolen.

CUSTOMER: But it's not I tell you, its mine!

ME: Then if it's yours, I'll need to check your ID *this time I turn the card around to the "SEE ID" scribbled on the back* Y'know, like you requested.

CUSTOMER: I never asked *notices the SEE ID*, I'm sorry.

*proceeds to show me her ID, I complete the transaction*

ME: Alright, Mrs. Alexander, have a good night.

CUSTOMER: How do you know my name?

Me: *facepalm*

I swear...some people shouldn't be allowed in public without supervision. Or a translator...maybe both.

[CheerfulChirps]

I've had many people thank me for checking their I.D. I guess it's more common now than ever. I don't know why all stores aren't required to check. Something interesting though is that when I'm carded for alcohol, they always need to verify my I.D. because the license of from out of state. I wonder why this is?... I'm finally getting my New York I.D. soon; so I won't have to worry about it anymore.

[Twink]

@ Cheerful: They verify an out of state ID, because the odds of it being fake (not that yours was, obviously) are usually higher. Scammers that use them are relying on the fact that the cashier might not be aware of where all the info is on the ID, or perhaps hasn't even seen an ID from that state before, and so they'll be less likely to spot the fake.

[brittany]

I check for ID everytime I see a "See ID" or the lil space isn't signed. Some of the time people bitch me out, but mostly people are pretty chill with it.
Except for this one girl who got pissy because I asked to see an ID since the card said "Check Photo ID," and the name on the front was Robert something or other.
Supposedly it was her Dad's card, but our managers tell us not to let them pay with a card that isn't theirs. Her sweater and heels were not worth me losin' my job.