To start off our broadcast, I have a question for you:
Does it piss you off to no end when the custy's word overpowers yours?
At Cosmo's there are lines. There is no getting away from it. Sorry, but you have to
wait. I am not being rude by saying you have to go to the back of the line just like
everyone else had to do, I am trying to keep it fair.
Everyone seems to understand but this one apparently.
So here are some facts everyone has to know:
1. I worked another location on the day this custy says I was rude to him.
2. I hadn't worked in said position for weeks.
3. I had gotten 3 rewards the SAME week for guest service after this incident.
So here we go.
I get called into the office and according to this custy, I cursed him out, was rude, and said "get back like I told you to or else." UMMMM, NO on the day I was at the other location. I told management this.
Did they care?
And guess what? If it happens again, I get terminated. NEVER HAPPENED THE FIRST TIME!
Ugh, I am so fed up with the bullshit.
Any advice would be appreciated.