I currently work at a pharmacy type retail store... And there's one thing that enrages more than anything else at that store..
Stupid people. ( Like most retail workers do. >_< )
On Christmas last year I had to work. It was godawful and busy. I was running one of two registers we had open when this lady with a stupid looking barrette comes to the counter. She was going to purchase some some plastic cups, a half-off perfume thing which would ring up as $25.00, and some other shit.
(At our store, when one gets a discount on something the system will take in off at the end once I hit the total key. Usually those looking at the debit reader will see the items original price and won't see the (-25.00 perfume du stupid) on the debit reader, but they will see the correct end total with all the discounts included. Keep this in mind.)
So I ring up all the lady's stuff, and the total was probably like 50-something dollars. And this lady is looks at me.
Bitch thing (BT) "Did I get the perfume for the 25.00?"
Me "Yes m'am you did."
BT "It came up as 50.00"
Me "I know ma'm, but at the end it took the money off" At this point I tried showing her my screen so that she could see what I was talking about. And I couldn't believe that for some reason she thought that her 50 dollar smelly shit with her 25$ worth of other shit equaled 50$ off bull crap. Even with the system miss-communication thing.
BT "But it says 50 on here."
Me "If you would look at this screen it shows it taking the money off." I was pointing to my screen which I had already turned around so she could see....
She did not look. And then it became a back and forth thing where she continued to not listen, and argue with me. SO. I start trying to do the math for her. Well my shift had to walk by in order to get something. Well the lady drags him in. He's Awesome so we'll call him Awesome Dude (AD) for future dialogue.
"Im suppose to get this perfume half off. and she isn't giving it to me half off. And my total shouldn't be this much" after not even listening to me. Or even letting me do the math. Well AD has to void out the whole transaction so he can show her that she was wrong by ringing everything up all over.
By this time the lady was upset, and I was moderately upset. I continued to do the
math a I was doing. During like a brief moment (while AD still was re-ringing everything up) of not AD and BT not saying anything I told the lady she did have the right total the first total in the first place, trying to show her the math, and trying to talk over a magazine rack.
She instantly starts bitching at me to not "Yell at her like that" and some other shit like that. Ohhh I was pissed off, and my shift leader knew it. So he told me to relax and sit down a bit. That's what I did.
Turns out the lady got even worse when she realized that she was totally wrong. AD had proven to her that her math sucked. And she started bitching some more, looking at me and saying she'd have my job. She took our names and corporates number still threatening to get us fired. Then she stormed out saying that she was a college professor, she knew how to do math and that we were trying to steal her money or something.
By then I was terrified of loosing my job! I literally broke down into tears. My co-worker at the other register started trying to comfort me, and customers who saw the whole incident were too. I was so ready to go home after that.
Ugh. Retail sucks. Never lost my job though... which is... cool... I guess. Meh. :(