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MouseMastered

2 - Loud kids with lots of sugar, high prices, and heat that could probably turn pavement into a griddle.

adfergf

Reason 2: Upset about their pizza got to their house before they got home.

Queer Geek

Hahahaha! It surprises me that customers think that getting a hairstyle in salon to look like their favorite celebrity is going to going to literally make them look like them. Can you say delusional?

Music Girl

3: Their dog just died so they have no need for dog food (or store credit) but they can't find the receipt and they have other things on their mind

it's happened before. I felt so bad for the lady.

WMDKitty

Depression or other mental health issues could certainly do it.

McSparkles

Financial woes would most likely be the main reason for exploding over an expired coupon. Like, they thought they were gonna be able to afford to eat that day, and suddenly, it turns out they're a day late on the coupon.

UriGagarin

They aren't getting any .

They got too much and a critter along for the ride.


They are just miserable.

SugarMoon

They've got someone in their life that takes great pleasure in stepping all over them. Could be a boss, or a wife/husband - anyone really - and somehow it makes them feel better to step all over people they don't know. I tell myself this and it makes me feel better. Plus - the more you smile and not get upset, the MADDER they get. Which just totally proves my point. BTW, I see we've done with the numbering. lol.

Spider

9. The world persists in continuing despite their disapproval. They complain all the time and yet nothing changes.

Stockroom Slave

10. Their teenage daughter storms out of the house and doesn't come back for days if anyone so much as looks at her wrong. True story.

Humor_Me

11) Walked in and found hubby in bed with:

a) the secretary
b) the babysitter/nanny
c) the teacher
d) best friend's wife
e) daughter D - 8)
f) the pool boy

Mcarp555

Most people are just jerks, period. We live in our own little internal worlds, and retail slaves are the people who intrude most into these realms, so that's who gets the brunt of not recognizing how wonderful/entitled, beautiful/desirable, or even tragic/heroic we think we are inside. Sometimes there are external causes, like abusive relations, difficult home/work lives, etc. But I think by and large, people just bare their teeth at you if you step into their territory. Or if you ask them to put the fucking phone down long enough to tell you what kind of burger they want you want to shove down their gaping maw.

CaramelloKoala

Thank you so much for posting your story! Made me feel so much better after an incident at work today.
Two ladies asked to speak to our manager today after their meal and complained; one of their complaints was that I was "rude" to them by (politely!) telling them the table they just took was already occupied and they were welcome to sit elsewhere.
I wasn't rude in the slightest to them - apologetic even - and yet they still felt they should complain :/ There were a couple things that they were right to complain about; like not receiving cutlery/extras that they ordered, but I didn't serve them their meals so that's not for me to worry about personally.
Even though I know I did nothing wrong, I still feel crappy. At least my boss didn't yell at me, she knows I would never be rude to a customer('s face). Perhaps they just took it the wrong way. Most people are fine and apologise for taking someone's table, like the two other tables I had to speak to the same shift.

I think in this case they were just bitches who were upset because they're fat and ugly. I could sense a bitchy air about them as soon as they walked in! Sigh!

Cujo, the miserable sexless cheap illiterate customer puppy pimp

I LOVE these answers! They're fucking AWESOME!

One thing that I've found myself telling countless customers about retail and service industry people is that we are not stupid, and I think that the reasons everybody is coming up with are really very demonstrative of that, because they are insightful and they uncover the real underlying issue.
Furthermore, I'm also seeing a lot of compassion towards these miserable people too which is really inspiring, since as tempting as it is to dismiss rude people entirely it's really great to hear people in positions such as ours keeping sight of the fact that they're still human beings.

Even if they hardly EVER act like it ;)

SkullCandy

How about the death of someone close to them. Normally, it's more sadness than anger, but I had a lady call in one day who was so frustrated. Her mother had just died, 2 months prior her husband died, and the day of her mother's death was the anniversary of her daughter's murder over a decade before. True story. She was frustrated because she had to go through and get all the passwords on her computer and for e-mail, etc. because her husband had been the one that used them. She didn't know them. She had to pay HP $60 to retrieve one and was calling me for the e-mail. She broke down on the phone after we were talking for a while. I didn't know what to do, so I just said how sorry I was for her loss and got her taken care of. It was a rough call.

Spritzy

42. (sorry, lost count of actual numbers) Projection. People tend to project thier shortcomings/flaws/failures/insecurities on the people around them...so they had a rough time in school; therefore all retail slaves are dropouts. They dabbled in pot smoking and got busted; therefore all retail slaves are drug-heads. They speak/treat people in a abupt/rude manner; therefore all retail slaves are rude no matter what they say. They have no desire to shop for an item themselves; therefore all retail slaves are lazy. They couldn't divide 87 by 64 if their life depended on it; therefore all retail slaves are stupid...and so on.

Grendus the Self Check Guy

87 divided by 64... 1 and 23/64ths (please for the love of god don't ask for decimals).

16 (I think): They have a genuine complaint about a decision made by management and erroneously believe the slave has any say in the matter.

Due to hiring issues (at one point, we were down to one cashier as opposed to the five or so we need), management decided to only run self check at night. Logically it makes sense, in theory most late night shoppers are only getting a few items anyways, and it's the only way a single slave can handle that volume of customers. Unfortunately, quite a few are doing their grocery shopping, and really don't appreciate having to check their own groceries. And since the person running self check just stands there and pushes buttons (it's a low work high stress job, things can go to hell in seconds), and since the managers aren't in sight, the slave who had nothing to do with the decision gets their anger taken out on them.


Not that I'm bitter or anything.

trekkiebabe31

This is a brilliant idea! I agree with all posts, and I think that the reasons vary with each custy, but I have to add the fact that many female custys will treat female cashiers like crap yet will flirt like mad with my male co-workers. I just chalk it up to them feeling insecure about themselves and most of the time I try to be nicer or even ignore any guy they might be with.

Minderella

18? I work at a maternity store, so I assume the reason my custys are bitchy is hormones.

Surly Barista

19. She is a snappish bitch in a hurry because she left her tiny dog in the car in extreme heat and hates the distraction of its loud panting when she is driving.

20. She screams that you are incompetent because you aren't, in fact, a mindreader.(She expected Johnny Carson and his hat)

21. The coffee is never "Fucking right, you stupid bitch!" because she has no idea how to order what she wants due to Starfuck's pretentious labelling.

22. Someone did, in fact, pee in his Cheerios this morning.

23. He sexually harassed everyone because his gf isn't sleeping with him. His ego demands to know that he's 'still got it.'

24. They throw money down on the counter with the idea that our hands are filthy and germ ridden. Forgetting this upon holding their hands out for change. Completely ignoring how cocaine coated American money is.

25. He rages and curses when he doesn't immediately get his way because Mommy never bought him a pony.

26. Hellspawn generators valiantly defend their young out of guilt over leaving them to be raised by television and the public school system.

27. The stick is so far up her ass that it is effecting her brain.

Thanks for letting me share my love of crustomers. :-)


many bells down

My hairstylist never cuts it *exactly* like the photos, because I don't look *exactly* like that person. I'll say "should it be a bit shorter in the front?" and she'll say "no, honey, your face is too round."

And I let her have her way with me and I always look great when she's done. She's the expert, that's why I pay her.

Cujo, the miserable sexless cheap illiterate customer puppy pimp

WOWWWWWWWWWWWWWWW !!!

I have to tip my hat to Surly barista, I'm not even kidding. Those are the only words that I could muster up. Your reasons are AWESOME!

And THANK YOU Trekkiebabe! I thought it would be fun and I'm glad that you enjoy it. Some girls are a little bitchy to me too when I flirt with their boyfriends... ...of course, I'm also a man though, so I think part of it is a little irrational fear. Oh, wait, that's a reason that I didn't see:

29 - Your straight boyfriend seems to be enjoying the flirtatious attention from the male puppy pimp...

NC Tony

30. They think the world revolves around them, and since you're not treating them as such (in other words you're treating them like the 100 other faceless customers you've dealt with today), you're rude.

31. You've had the nerve to interrupt their terribly important phone call to ring them through and have them pay for their purchase.

32. You're doing what they should be doing. Parenting their child who is doing something stupid/potentially dangerous. No matter how nicely you tell junior to stop doing whatever the hell it is, mommy gets mad at you because "it's okay".

rhuer formally known as circle jerkette

Because ALL RETAIL SLAVES ARE DRUGGIE DROPOUTS THAT CAN'T DO ANYTHING RIGHT AND I COULD DO THIS JOB BETTER AND FASTER AND WHY CAN'T YOU COUNT RAWRRAWRRA...

Oh, I see, the price includes tax mybad.

Mir

33. She's 54 years old wanting feathers, and wondering why she doesn't look like Miley Cyrus.

Wingtip Workhorse

34. Someone cut them off on the way to the mall.

35. They hit every light on their way to the mall.

36. They got stuck behind someone doing 30 in a 50 mph zone.


36. Someone stole their parking spot on the way to the store.

37. They had to park out in bfe.

38. Some inconsiderate ass didn't hold the door when they were right behind them on the way in the store.

39. Some inconsiderate ass didn't hold the elevator on their way to the correct floor.

What can I say? A lot can happen on the way to the mall ;)

Rookie

Haha, Wingtip, I'm pretty sure I've had all of those things happen to me (not all at once, but all of them in separate situations in the past year or two) and can honestly say I never felt the need to take it out on a retail slave.

Now, I could have been mean to the bartender a few weeks ago who took a good ten minutes to get me my beer at a practically empty bar because they had to inspect my ID over and over again, and it was 95 degrees outside and I was pissed that the parking lot was almost full and some douchefuck had parked his car so that two of the spaces around him were unusable, but I was mostly patient and just enjoyed the air conditioning while I waited for my friend and my beverage to arrive.

Spider

40. Their in-laws came over to stay. For a month.

SammyKat

I'm their cashier, not their damn psychologist. There is *never* an acceptable excuse to yell at a retail slave. I don't care if their mother died on their way to my store.

Surly Barista

Heh heh heh. Time for round two... Fight!

41. Her teenage daughter borrowed her uber expensive makeup and let it melt in a backpack forgotten in a backseat.

42.(<3 Douglas Adams) Someone rang her doorbell and ran away. At 4 am.

43. Nobody at the local happy hour asked to take him home, therefore all women are fat, selfish whores only out for money.

44. His kid mailed back a porn in the Netflix envelope.

45. Parent/teacher conferences. When the teacher has a cop waiting next to her desk to discuss his "precious Sneauxflayke."

46. We really DO rearrange the whole store every night just to confuse our "guests." Mwahahaha.

47. She abuses and curses because she is suffering from a truly evil Ke$ha earworm.

Finish him!

48. Sharts.

Less Than Zero

Their Catheter is slipping.


Wanted to submit without further comment, but have you ever tried to sell someone disabled something, and absolutely all they want to do is complain at you about the fact that the government won't pay for this or that? Well, the government doesn't particularly care if I freeze to death either, sir, have a nice day.

I get it, you're disabled. That sucks. No need to be miserable on top of it.

bizhub bitch

Unfortunatley most of em are in the self-entitled category. But, I do know there are just times I am curled up inside myself, but, instead of taking it out on someone, I just keep quiet and meek. People think that whatever their problem is, it's always someone else's fault, and that it's OK to take it out on the rest of the world. Those are also the same people that would come unhinged if someone treated them like that. it's the double standard crap, do as I say, not as I do.

CookieRose

49: you have the audacity to tell their hellspawn not to go near an oven thats cooling down at the end of the day, and they feel like a bad parent for not noticing
50: we no longer offer certain vegan baked things because they are too hard to make in bulk (red velvet cake, tis delicious but almost impossible to make for us) and the real reason must be because we are all too lazy to actually do it right, because they have a grad party to bring it to in an hour
51: Its a plant, so they must not care if it gets destroyed (MY plant from home, named Audrey II, kept in a special terrarium at the counter) because they were emotionally scarred by Little Shop Of Horrors when they were younger
52: since Audrey II is a carnivorous plant, it must be ok to dump the remainder of their burger into to, and when i tell them not to i must be being rude because carnivores eat meat

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