Cashier Hell: Custy In Line Still Complains After Being Offered Help

At least I finally had a chance to make my new BookAce logo. ;)

Here with a quick story today.

The setting: Liquidation hell, the early days.

Hours had been slashed at this point, so there were only two of us there at the time, me and my manager. (Formerly the assistant manager, who was promoted to manager when our original GM jumped ship. New manager is awesome.) There’s a small line of two custys, one of whom I’m ringing up. The fellow I’m ringing up has a large amount of books, so it’s taking a few minutes.

The second person in line, an older woman, is looking irritable. She’s only been waiting a few minutes, but her impatience is obvious. My manager is working on the computer beside me, and notices her expression, as I’m ringing up the last three books of the gentleman I’m helping.

Manager: *moves to the second register and motions to the woman I shall refer to from here on as Random Bitch* “I can take you over here.”

RB: “No, she’s just about done ringing this man up.”

Manager: “…Okay.” *goes back to his paperwork*

I ring out the gentleman, he leaves, RB gives me her books, I ring them up, and all is well. Except as soon as I ring her out, RB lives up to her name. She takes one step over to where a friend of hers was apparently waiting, and says, pointedly loud enough for us to hear:

“Don’t you just hate it when you’re waiting and waiting in line and they won’t open a register, but as soon as it’s almost your turn they finally decide to open one? I mean, ugh!”

WTF. BITCH, MY MANAGER OPENED A REGISTER JUST FOR YOU AND YOU SAID NO TO IT. WHAT MORE DO YOU WANT!

And the dance goes on...

--BookAce

Comments

[Malmart Peon]

Some people just like to complain. I would have been rather tempted to reply: "Don't you just hate it when you try to help someone and all they do is complain about it?" A big, bright smile is mandatory during your delivery of the above remark.

[Fozzle]

Well, they still had a valid complaint. The register was indeed opened once it was almost her turn, rather than when it would've actually benefitted her.

[Bosslave]

Except the manager was busy, he saw her waiting and decided to open the register. He clearly didn't have to since there were only to custys in line.

[Svantus, the Wageslave Avenger]

What is this? "Send in the trolls"
Look, thise site is mainly for wageslaves that have to deal with the incompetent. These are people, not the mightily omnipotent that can cater to every ridiculous demand. Two people in line, normally not a big deal for one person and not usually considered a big enough problem by management to have to open another drawer. When it becomes an issue to simply wait a few minutes for your turn, the issue is not with the employees, the issue is with you.

[Popcorn Pit Slave]

If you don't have time to wait in line, you don't have time to go shopping, in my opinion. There is no need to be impatient and rude. I too have been on the receiving end of impatient custys' (custies'?) complaints. Woman, if you are really "in a hurry", you don't need a bunch of t-shirts right now.
I also had a similar experience in a clothing store where a customer complained that our store had "THE WORST SERVICE EVER" after at least two associates offered her help and she declined. If you say no to help, you won't get any unless you make a point to ask. Augugughghghhgh.

[Briann]

and the opposition cheimd in with their claim that “the money was saved” (which apparently is terrible, even though it frees up more money for spending…) Leaving aside the statistical issues, is it your claim that whether or not fiscal stimulus is actually used for short-term consumption is immaterial to whether or not the fiscal stimulus is, as public policy, successful? Perhaps I have misunderstood this Keynesianism racket.BBB