My best friend works in the deli area of a huge supermarket chain here in Australia. This night happened to be particularly busy and they had prawns on special which were quite popular. My friend was serving someone who wanted 3 kilos of it which was perfectly fine.
It's about at this moment when a woman who was waiting in line began grumbling and huffing about impatiently.
My friend noticed this and called for help over the PA.
Eventually another employee came and asked who was next, and the grumbling woman, I'll call her Entitled Prawn Lady or EPL for short, claimed she was next, but my friend cropped up and told the employee to serve the person who was actually next, which meant that Friend had to serve EPL.
The first thing Entitled Prawn Lady said to Friend was "You should know better" in a very narky way.
Friend was confused and asked why. EPL told her she shouldn't have served the previous customers so many prawns and spent so much time doing so, especially since there wasn't any left for her to buy.
My friend told Entitled Prawn Lady that since they were reduced to clear, the limit per customer was set high, something like 10 to 15 kilos. EPL seemed upset and maintained that Friend should "should have known better and saved some prawns for other people".
Friend reminded her there was nothing she could do about the amount of prawns other customers wanted and that it was perfectly within the company's right to sell as many products per customer as it established. EPL walked off.
Later, Entitled Prawn Lady returned to get Friend's name so she could complain to Head Office. Friend hasn't heard anything yet, but is confident Head Office will effectively ignore EPL's complaint. She was extremely upset after work, though, as she'd been having a wonderful shift which was ruined by an Entitled Prawn Lady.
It also upset me. I wish I could tell this woman that just because you're going to pay for something (in this case, something stupidly cheap), it doesn't mean that there is an infinite supply of it or that you get to be a condescending bitch to employees (whose fault it is not) when you miss out. Such is life.