From an RHUer:
I’d like to start out saying, I’m not in retail. For those of you that are, may the good Lord bless and keep you.
I work in Law Enforcement civilian support. Which brings me a whole different breed of ‘custys. But my ‘manager’ comes equipped with a set of handcuffs, retractable baton, and, if all else fails, a gun. convenience
But this happened to me a few weeks ago and I wanted to get some opinions.
I’ll start off with, I wasn’t in the best mood to say the least. The day before at work had turned into the evening, then night from hell. I finally got home about eleven and crashed. Then I’d been woken up very early to be called back in because one of my guys had been shot. He was OK, but still.
I’d stopped by a local 24/7 because there was no way I was going to get to work without gas, and a very large coffee. And though I usually regret it, two boxes of doughnuts for the boys. (I know cops, doughnuts, insert joke here)
There were a couple people in line in front of me, when she walked up behind me. First strike, she walked right up behind me. I’m not comfortable with strangers in my personal space, and really not with them behind me. Second she reeked of cigarette smoke, which sent my already shaky stomach rolling. We’ll call her Stinky Bitch.
She cleared her throat and coughed, “I left my wallet in the car.” I didn’t react because I really didn’t think she was talking to me. I mean why would she be? And I’m distracted by the guy who just walked passed to get in line. Now I’m small. I know it. But I’m around big guys all day, every day. We tend to say, we don’t grow them small around here. But this guy was HUGE. Classic biker gear. Kinda scruffy. And BIG. We’ll call him Big Ass Biker Guy.
Then she nudged me with her arm (I really really hope) “Did you hear me? I left my wallet in the car.”
I turned. She’s right there. Smiling at me all friendly. Now a few responses went through my mind, each one snarkier then the last. But I answered. “OK,” with a shrug and turn back around.
I got to the counter and she stepped up next to me, dropped her stuff, and told the clerk, “I need X brand cigarettes.”
The clerk rang up my stuff, then swiped the cigarettes.
Me “Uhm, those aren’t mine.”
The clerk looked from me to Stinky Bitch and back.
Stinky Bitch “Oh it’s OK. I told you my wallet’s in the car.”
Me “And?” I shook my head at the clerk.
And my bitch button has been pushed. Look out.
Me “And I would assume that is your car parked right outside the door.” ‘Cause I’m driving the SUV at the gas pump. And I would assume Big Ass Biker Guy is on the Big Ass Harley out there. Which leaves the tiny thing held together with rust and bumper stickers. “I’m sure they’ll hold everything for you.”
I turned back to the clerk. “Take the cigarettes off please.”
And the poor clerk panicked. She tried to clear the cigarettes off and ended up adding one. Then I guess she tried cancelling the whole transaction and it locked up the register.
Stinky Bitch is still going on. “Look my money is right outside in the car.”
Me (wishing I’d coasted to the office on fumes) simply said “No.”
Stinky Bitch “No. What do you mean NO? You’re calling me a liar??”
Me “Ma’am I don’t know you and am not calling you anything. No means I won’t loan you any money.”
Stinky Bitch “Not even just until I walk to my car. I can’t believe you!
And Big Ass Biker Guy stepped in. “Look Bitch. Either walk out and get your money. Or walk out and get in your car. Either way. WALK OUT.”
The poor clerk managed to get the register going as Bitch slams out of the store. And of course then the manager emerged from wherever she’d been hiding. And she rang up the Big Ass Biker Guy at the next register. Yeah that was necessary.
Stinky Bitch was sitting in her car outside. So I jotted down the non-emergency number for the office and my name and the name of the sergeant on duty for the clerk and told her if she had any more trouble with the woman to give us a call. The manager kind of gave me a glare but I ignored her. I guess Stinky Bitch would have had more to say, but Big Ass Biker Guy walked out with me and she drove away.
I went to work, dove head first into the chaos. I did brief the sergeant on duty and ranted to a few of my guys as I fed them way too much sugar. And thought it was over.
Yeah right. Now this 24/7 is close to the office and has a decent cup of coffee. So the guys are in there a lot. Apparently that day we were in there more than a lot. And early the next morning the oh so effective manager made a snarky comment to one of the guys about how if she knew that it would increase uniformed traffic so much, she’d have someone harass the ‘pretty little girl’ months ago.
Of anyone, I am so glad she did this to him. For one he’s known me since birth. He was one of the ones I ranted to when I got to the office. And two, he can be really scary sometimes. He won’t tell me exactly what he said to her. Did tell me she looked pale when he was done. And he did say that he reminded her of the incidents we were dealing with, which was probably why so many of us were fueling up on coffee. And he made it clear that if she had a problem, the officers would certainly start buying their coffee elsewhere. He said she stammered out some apology as he was leaving.
So now opinions :
One – does this happen? I mean the ‘left my wallet in the car’ b.s.? Or do I just attract the crazies? Did she actually think someone would just pay for her shit?
Two – did I overstep? I am sure the store has the non-emergency number, but I gave it to the clerk anyway. I wasn’t sure if Stinky Bitch was going to wait around and try this again or come in and give the kid a hard time. But the manager seemed irritated, obviously.
Thanks for letting me rant. And thanks again to Big Ass Biker Guy. I can take care of myself, my guys have been determined to teach me that. But it’s always good to have back up.