Gals and guys, I finally did it. I got a better job. And not just "a job"-- the job. I'm going to be working at a nonprofit right smack in the middle of beautiful, historic downtown, helping coordinate events and ticket sales for basically every performance venue in the county up to and including the friggin' opera. Did I mention I like opera? Because I love opera. I wrote my gorram thesis on opera. Getting discount opera tickets as a perk of the job... someone pinch me, I must be dreaming.
Yes, basically it's a box office job with some organizing and promotion thrown in, so it's still customer service. But it's customer service with full-time hours and benefits, where I get to do my sales and deal with my patrons over the phone-- or behind a nice thick wall of glass. No one is ever going to be able to hit me again, or throw things at me, or try to grope me in the middle of the aisle. If they scream at me over the phone, I can and am encouraged to hang up. If they scream at me through the window, they get booted from the event and/or escorted off the property by the (smokin' hot) security guy. And because most of the events that we host cater to a more sophisticated crowd, the odds of dealing with tiny shrieking hellspawn just dropped dramatically. I am free!
Now, of course, there are student loans to be paid and a car to save up for, so I have no intention of quitting Wastings just yet. Our store is currently so desperate for manpower that they don't want to let me go, even though my availability is now considerably reduced. I'll be working more hours at the nonprofit than I ever did at Wastings, so I'm looking at that retail income (cut back though it will be) as a chance to finally pay some things off and rebuild my savings account. I know it's the smart thing to do, and if nothing else it will supply me with crusty stories for the next couple months... but knowing that my income is no longer dependent on people who are stupid enough to confuse "being out of stock" with "racism" is one of the most satisfying things I've ever experienced.
Best of luck to everyone else out there; you'll hear more from me, I promise, and I hope that all of you have equally good fortune in finding your own kickass dream jobs and escaping from retail hell.
--Box Office Wench
P.S. One more thing that officially isn't racist: not helping someone with a question about merchandise when you're a) off the clock b) not in uniform c) NOT IN THE STORE and d) having a smoke with some friends in a park. Pick one, or any combination thereof.