And today I've got a lesson on why you shouldn't stock your store with secondhand appliances.
I was called back to the freezer section by my manager the other day. I get back there and she informs me that last night, one of the freezers blinked out for a little bit, and the ice cream in them is starting to get soft. So my job is to reach in and give the ice cream a quick squeeze. If the ice cream is squishy, I put it in a cart and take it back to the big freezers until we figure out what to do with them. If it's solid, I leave it be.
The job doesn't take too long; most of the ice cream survived. So I finish and stroll back up front, pleased that I've been able to help. I am now watching the ice cream that comes through my line like a hawk, and I'm even able to help a customer or two who accidentally got a squishy carton that I missed. (I'm not perfect, I admit.)
I was working 12:30 to 4:30 that day. Around 3:45 my manager bustles past my register and tells me that she needs my help again. I quickly pull on my gloves and rush to the back to see what's up.
Out of our 8 ice cream freezers, FIVE of them had just stopped fucking working. No warning, no real reason, they just died. Manager theorizes that it's because our freezers are secondhand, and tells us that this isn't the first time they've failed.
My manger, another coworker, and myself spent the next 30-40 minutes or so emptying five freezers worth of ice cream. Even at our lower prices, that's still well over $300. We finally finish the job and go back up front, where we see that a nasty storm was just over the horizon. The big boss has been informed of the failing freezers and has come in to look at the problem. As he walks by, he tells me to go get the last few carts that are outside.
It's now 4:25. But I bite my tongue and rush outside.
Just as I reach the cart corral, it starts to POUR. It's raining so hard now I can barely see to push the carts back up to the store. One of our bakery flats rolls away during all this, smacks into a bar outside of our store, and the wheels under the flats roll out into the parking lot. Thankfully, a nice customer hunted it down and returned it to us.
I was pretty ready to go home after that. I really wish our store stocked better equipment.