Price Switching NAT Espanol

Hola RHU!

Womens Retail Slave here with a special bi-lingual edition of NAT.

My store has recently transitioned into full on fall fashion and while that is another story in itself, it means new items at new prices. All summer fashions are on deep sale, and spring even deeper. Nothing in fall is on special as of yet.

So I am helping along all my crustys some good, some bad and some ugly. When a latina woman comes in shopping and gives me the usual "thanks, but no thanks stop talking to me* nod and glance. Her every response to my greeting is "okay or yes" (in english)

I think nothing of it, I went about my day filling and fixing like a good ol' worker bee. My cashier(who is fluent in spanish) calls me to let me know that the register will not ring this sale item at sale price.

Thinking *stupid register* let's see whats going on, and I notice that the tag has been folded and ripped, and its about $30 cheaper than it should be 1stly, and 2ndly its rang as not on sale which it should have been.

I grabbed our scanner and found out that the tag had been switched!

My brain went into *OMG* mode. I then looked at all the other items she had grabbed and noticed EVERY TAG had been ripped or pushed thru onto the fastener.

I went and found every tag, in the very fitting room she was in, and found all the items that she had taken said tags from in the fitting room as well. I went back to the cashier and ripped all the wrong tags off the wrong items, voided the sale, and reticketed the items back correctly.

This is when the NAT crusty switches into full on "no speak english" and doesn't understand whats going on.

To which I replied, "You took the tags off these and put them on these in this fitting room, it doesn't work that way. This is what you have to pay"

She then tells her daughter something in spanish which my cashier tells me was about the same as "busted!"

The funny thing is is that she took the things that were on sale and put the wrong tags on them that weren't on sale. Like a dress that was $55 but at half off would have been $27.50, and put a $39.95 tag on it.

Thats all for now, I'll be back with more stores soon!

--Womens Retail Slave

 

Comments

[The Last Archimedean]

*sigh*

Why can't people just pay the prices for stuff? If you can't afford it, don't buy it. That's what I do.

[Julia]

^
I hear that! :/

This happened to me once (amazingly) at my former mall 'apparel to scare mommy and daddy' gig. We knew the guy switched the tags, but couldn't prove it, hence the whole bait-and-switch lawsuit threat. If we could tell it was a home office error, then I was more than happy to oblige. Those don't look like what WRS just described above.

[NC Tony]

I suppose it's a good thing that the very same customers that we complain about don't read this blog (we can hope), because I could easily see this as a new NAT technique. Not just the tag switching (which in this case didn't really sound like it was saving her money), but getting caught doing something to get an undeserved discount and then pretending not to speak English.

[The Last Archimedean]

Tony, a lot of N.A.T.'s already use that technique. It's not a big secret.

[Sunfire]

I have customers everyday who pull the "I can no longer speak English" after they "resticker" items, with stickers from the sale items... oh the joys

[MahiMahi713]

Ugh I hate that. Then, racist douche-bags use things like this to justify their racism. It's not at all ok, however. If you can't afford to buy something of that price or are too cheap, then don't BUY IT. Or do what my mother does, use coupons and sales. It's what we do when we go to MACYS.

[NC Tony]

@TLA: I mean even MORE people doing it, even people that speak perfect English, suddenly deciding "Oh shit, I got caught, let me recall the one semester of high school Spanish. (to cashier) No hablo inglés."

[Bored at the Bookstore]

I know this is an old post, but I landed here by accident today, and it reminds me of something my grandson recently pulled.

He's 16 and an avid hockey player. He was playing in a special international tourney with kids from all over the world... and the ref was singling him out for some minor infraction, over and over again, ignoring stuff others were doing. Finally, she skated right up to him, *grabbed his arm* (a real no-no) and screamed "Whatsamatter with you? You deaf, or something?"

He looked down into her eyes and shrugged, "Lo siento, senora, no hablo Ingles." Then smiled and skated off to the bench, where all his team mates greeted him in Spanish. From then on, the ref reverted to whistling and hand signals, as is normal, and grandson stopped getting unearned penalties. He said his main problem was that he had to remember not to respond to comments in English that didn't have his name attached.

Still not sure whether to applaud him for reminding the ref that not all the kids DID speak English, or admonish him for playing such a trick on her.