My husband and I both like to inform managers when we get good service, having clear memories of being in retail hell ourselves.
However, when it comes to doing so at a drive-thru, we disagree. He likes to call a manager over to tell them if the employee did a good job, but I think that may not be the best idea since drive-thru slaves are timed.
So what do you all think?
Better to issue a compliment, or to get out of the drive-thru speedily so as not to screw up their time average?
-- Appreciative Custy