« How One Cashier In India Deals With Hell | Main | Iron Merchandising »

Comments

The Last Archimedean

The only time it took me more than 40 minutes to shop was when I was looking for an item that the store didn't actually carry and I checked all the aisles twice to make sure of it before asking an employee, who confirmed "we don't stock that item."

perky

I hate the ones who have a cart full of stuff and expects me to scan everything without taking anything out of their cart because I did that for the little old lady in front of them--never mind that the little old lady in front of them had a gallon of milk and loaf of bread and was no trouble to scan in the cart. But I'm suppose to scan all 32 of their items in the cart, without taking any of them out, and not get any of them mix up and scan any of them twice? Or they get pissy with me because I empty their cart for them, cause that will take too much time. Ugh. I hate people.

Dev

I live near Amish country (30 miles from State College, PA) and man... do I wish the Amish believed in deodorant. Oh my God...

Karebear

As a shopper, I hate when people block the whole aisle, then look at you like your the stupid one for having to ask to move their cart. (I refuse to touch a cart if there is a child or purse in it.)

When I use to be a cashier, people always expected me to unload their items. At the store, it wasn't happening because I was locked in the stupid spot. I once had a guy bring in 5 huge cases of beer to be rung up, yelling at me to unload it. At the time I was 7 months pregnant, and told him if I did I would be getting his name and number so I could sue him (I wasn't allowed to lift anything heavy than a brush basically; hard pregnancy.) He unloaded it no prob. >.>

Zmidponk

'6. If you need to ask a question about a product... don't walk up to the person wearing a uniform and packing a self and ask "Excuse me, do you work here?"'

I would add to that:

6b. Also don't walk up to the person who does not have any scrap of anything remotely resembling the store's uniform and/or nametag on and is pushing a cart exactly like the one you're pushing, and rudely yell the item you're looking for.

Additionally, when the person concerned simply gives you a weird look and walks away from you, it serves no purpose to threaten to get them fired by reporting them to the store's manager, as he has no real influence when it comes to the current jobs of other customers.

Eccentric Lady

"If you cannot control your little fuck trophies... cage them."

I snorted soda when I read that. Love the humor!

Mollywobbles

@Eccentric Lady: That was my favorite part, too! I'm going to have to start using the term "fuck trophies" when talking about hellspawn from now on!

Julia

There are people out there who expect the cashier to unload their carts for them? I have never seen such a thing. It would make me sick.

Hubby and I load up the belt in a nice way for easy bagging. We're former cashiers, and I think they can tell.

Also, I hope there's a special place in Hades for aisle-blockers, especially those on their cell phones.

Jami

On the money subject, some people for whatever reason don't like touching people. Orthodox Jewish men won't touch any woman who's not their wife or daughter. (Unless they're a doctor.) I know some people will grumble that it's sexist or whatever, but they see this as showing their wives respect. "No other woman before you." And then of course there's germaphobes and the like. I had one patron who was afraid to touch a lot of things without sanitizing her hands because she had a heart transplant.

And that is why some people put money under your hand than in it. To avoid accidental contact.

The Last Archimedean

I would add: smile at the cashier [and bagger, if the store provides one], and say thank you.

Wmdkitty

RE: children

Out in public is NOT the appropriate place to introduce your children to the concept of "indoor voice", "polite behavior" and the like. Introduce and practice these things at home, and your children will behave in public. Fucking MAGIC!

BookishGirl

Absolutely brilliant (although I do have to say that Fountain and Heinz do taste different - depending on which Heinz you buy :-)

Lovely to see another Aussie on the site!

AmigaTech

A great deal of this depends upon attitude. Just to take one, the 'Excuse me, do you work here?'.

I'd much rather get that than, "Hey you, where's the Bovril?", despite the efficiency therein.

There are multiple valid responses to 'do you work here?'. In an enormous super-store one answer could be "Actually, I work in Ladies' Lingerie, but Auto Parts had a couple people call in sick today, so I'm stocking shelves for them. Let me see if I can get someone who knows where the rollerized muffler bearings are."

Anecdote: Once when I was asked "Do you work here?" the answer was quite complicated: I did work in that store, but I was in the wrong department, on my lunch break, and basically just fiddling around with a floor demo model. Because the customer was nice and polite (and I'd already eaten my lunch) I didn't mind helping them at all.

Other times I've been asked to help even if I didn't work there, and sometimes, when asked nicely, I didn't mind at all. A very small person looking at the last item way in the back of a high shelf asked me to get it for them (I'm fairly large and tall) and because she asked nicely, I cheerfully helped, despite not working there at all.

So please don't knock too hard the people who, while asking a stupid question, do so nicely. Save your ire for those who ask, even smart questions, nastily.

Thanks.

--AT

Loki Northman

I don't really agree with Leaving the store 3F. When I go shopping with my mom sometimes we can be there for hours. We don't cause a ruckus or get in the way. It's about budget. My mom only has so much she can spend on groceries and she has to make sure she is getting the best deal for what she needs and can make it stretch for as far as she can. She's not a fucker and doesn't need a psych evaluation. I take offense to that.
On the other hand, I agree with a lot of these things. A lot are things that are common sense that adults should just know.

perky

One other thing I would like to add, just because I work there does not mean I know everything about every product we sell. We sell thousands of items. If I knew all the answers to all the questions I get asked I sure as hell wouldn't be a freaking cashier. Do some of your own freaking research people.

Some of the random questions I have been asked:

Is this TV internet ready?
What sort of wine would you recommend for this cut of pork?
What is a good brand of multivitamin? What's the differences between brand A and brand B of multivitamin?
Can I plant this in full sun?
How much memory is in this?
Does this come with a memory card?
Which cut [of meat] is the leanest?
How do you price your gold?
What battery would be good for my car?
Is it ok to take aspirin with wine?

Seriously people, I'm a freaking cashier, not a computer tech, not your mother, not your doctor, not a gardner, and not an expert on wine.

Little Slave in the Big Northwoods

We (hubby & I) were just talking about D)all the above while at our local grocery store. This local chain happens to have quite a few in the Big Northwoods and they are set up exactly the same. Our biggest beef: Do not walk in and stop!
There is a HUGE area where the carts are located with enough room to pull aside, take the sales ad, and look it over. Coming through the double doors and stopping with your cart jams up the whole works and with piles to the left, right, and ahead makes it even worse.
PS: pj's are not appropriate to wear especially if you weigh 350+ and there are spaghetti straps involved.

Nocturnesthesia

There's also the assholes who open boxes of ice cream sandwiches, take a couple to give their kids as a snack, and shove the rest of the box in the back of a shelf somewhere to avoid detection.

Voltaire

I'm not sure I agree with 'don't ask if they work there' as a rule: in the UK, in some of the more 'designer' boutiques, staff are allowed to wear the store-brand clothes instead of a uniform or retailwear. As a worker for the health service, I don't have to be in scrubs or in a uniform to perform my role - and lanyard-badges are a pain in the a$$ to read if they're on your hip. So, asking if I work there and vice-versa isn't such a big sin sometimes.
However, being asked if you work in a shop when you're wearing a band t-shirt......*headdesk*

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Working...
Your comment could not be posted. Error type:
Your comment has been posted. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.

Working...

Post a comment



  • Greetings Curious Scroller,

    If you've never landed in this part of cyber space before, you have taken a hard, fast plunge into the fiery depths of work hell. RHU is dedicated to giving the service worker a voice. If you are an angry customer, a corporate suite, a homophobic race-hater, and you don't like skull masks or swear words, this blog isn't for you. Click away now, before your ears bleed and your eyes explode.

    I'm Freddy, Crypt Keeper of Retail Hell Underground RHU -- a place for service slaves to have a voice, tell their story, support each other, or just have a chuckle about the insanity of working in the 10th Circle of Hell! I'm also the author of "Retail Hell," the funny memoir about life as a handbag sales associate at an upscale department store! The sequel, "Return To The Big Fancy," has just been released in hardcover and e-reader and is available wherever books are sold!

  • TO READ MORE CLICK HERE