Hello RHU! Been reading this site when I should be working
(some of my work is done from home) the last couple of days. And while walking
around campus (yeah, the girl carrying a laptop and reading it while walking
about outside is me. I'm not crazy, this site is just addictive. You can call
me DeliGirl. I hope to God that I can soon change that name.
So, this is my story from retail hell. I was about sixteen at the time, working two part time jobs. One was in a takeaway. I'm a quiet sort, I don't get mad. But pushed me far enough and there will be doom all over the place.
The usual, sitting behind the desk, taking orders. It was getting lateish by this point, the rush was over, and it was just me out front. The cash register was out front with me, not within reach of the front desk, but in sight. This is somewhat important.
A custy comes in. Not a regular, older guy, in his forties, perhaps. Old enough to have some sense. He comes up to me, stares at me for a moment (I was small, with glasses and as noted, about sixteen at the time. Easy target.) He then PULLS OUT A KNIFE and demands all the money in the till.
My mind went blank, and I just -stared- at him. Hell, he was waving a -knife- about, he was expecting a sensible response?
Then my fuse burned through and I
I went into full-scale rant mode. I don't even remember all of what I said, but I do recall "How -dare- you?! How dare you come in with a knife and threaten me?" and winding up after about thirty seconds of not allowing him a word in edgeways with "Now, are you going to order something or not?!"
He did. He actually backed down, looked embarrassed (or possibly shocked) and muttered "If I was serious, I'd have been a lot more threatening..", pushed knife back into pocket, ordered food, PAID for food, and left.
I was left in shock. Partly at his actions, partly at my own reaction. I should have called the police, I'll put it down to the shock that I waited until the end of the evening and then 'fessed up to the manager, who was horrified (I'll stick in here that my manager was an absolutely wonderful 5'4" Chinese man who was concerned at me getting home at night and insisted on personally driving me home and waiting to make sure I got in after midnight). I hope that custy never tried it again elsewhere; that's the main reason I do wish I'd acted more sensibly on it.
But my God, he got a telling off I'll bet only his mother has ever bettered.