From RHUer LegendaryOdin. Despite loosing control, and saying things that in hindsight, shouldn't have been said, it's still a case of an RHUer standing up for what they believe is right, and not getting in trouble for it.
I have another golden one from the Mess-for-Less, if anyone cares. This one is going to be long because it still makes me tremble in fury so I apologize:
For anyone who has seen my previous posts they know I worked the fitting room at the Mess-for-Less and it should be considered its own special level of hell. Regardless, this was another evening shift during the holidays so we were open until eleven at night because CHRISTMAS > <
This young woman dressed inexplicably in booty shorts (inappropriately so) stalks her cart up to me with a small infant inside. Already, I am irked, because carts need to stay outside due to fire hazards and whatnot. Regardless, she comes up, and she has mood. Serious mood. Without a word she shoves her cart into my chest, baby and all, and goes into the fitting room. I call up to the front and let my managers know but they are moderately disinterested and just tell me to watch the kid for a bit.
Now, I am not child-friendly but I can fake it fairly well, so I entertain the little muffin for the period of some TWO. HOURS. ARGLGLSGLG. Yes, this woman who decided I was too much of lowly scum to talk to had left her child, while she shopped, for two goddamn hours! And when she finally comes back after me paging multiple times, she is displeased.
Stupid bitch: WUT YO PROBLEM? I TOLD YOU WHERE I WUS GON BE!
I will admit, something snapped inside of me (it was probably my ovaries springing into a Hulk-like rage. Plus, for those of you who do not know, I volunteer with Guardian Ad Litem, a program that advocates for abused and neglected children).
Me: (and I do apologize for this language) You know what, lady, no you fucking did not. You decided that your child was not important enough to even offer me so much as a hello before you went off to go do whatever the fuck it was you were doing.
Stupid bitch: WUT, YOU CAN'T TALK TO ME LIKE THAT! YOU BEST GIMME MY CART BACK BEFORE I TAKE YOU OUT BACK-!
Me (apparently channeling Cthulu): I WELCOME THAT YOU FUCKING CUNT. I SINCERELY HOPE YOU TAKE ME OUT BACK BECAUSE I AM GOING TO SERIOUSLY LOSE MY SHIT! I AM CALLING SOCIAL SERVICES AND THE POLICE AND TELLING THEM ALL ABOUT YOU. *I flash my GAL badge, which I keep on my almost always just in case I witness something. In FL, you have to report anything that resembled abuse* (At this point, I lower my voice because she is gawking at me.) I sincerely suggest that you calm down and wait for the police.
At this point, my manager has rushed back and the woman jumps his shit, telling him I need to give her her kid who is just merrily sitting there, playing with the little toy I had given him to keep him occupied. I tell him what happened, frightened that I am going to black out at that point because I am shaking so hard. He just folded his arms and stood there silently while I called the cops. So what does mom of the year do? Rushes out, cursing us all as racist pigs. I was so shaken that I barely remember giving the police my side of the story or any of it. All I do know is that the kid ended up exclusively with his father, who is a very nice gentleman.
I just...I don't even...The fact that it happened at all just seems so surreal. I am fortunate I had a manager with balls of freaking steel that night because if she had taken a real swipe at me, I am the sort that does not fight, but I will punch someone in the throat without a second thought. T_T Sorry RHU, I just needed to get that one off my chest. It's probably not Retail Balls worthy but I still am glad that the kid at least was safe. Rarg.
You may not think it Retail Balls worthy, but despite loosing your cool, you ended up doing what was right for the kid. And THAT is worthy of a Retail Balls Award.