A young man with a phone to his ear approached the registers with a few books in his grip. He fleshes me a wink and says into his phone, "Okay I'm at the registers, hold on a minute."
He sets the cell phone down on the counter, smiles at me and hands me his purchase. "She won't even notice," he tells me in a conspirational stage whisper.
Although I can't make out the words, I can tell that he is correct and the conversation babble from the phone hasn't impeded in the slightest.
The usual transaction conversation progresses, mostly with me trying not to laugh too laudly to be heard.
Me: Did you find everything you needed?
Me: Do you have your rewards card with you today?
Him: Certainly. Here you go.
Me: Okie pokie, your total is $XX.XX
He writes out a check.
I verify that everything is on the check as needed.
Me: Did you get your check number and total in your register?
Him: Oh shoot, thank you, I almost forgot that.
After the check info is jotted down, he accepts his bag and thanks me.
Me: Hey... I'm sorry...
I gesture to his still chattering phone.
Him: It's okay, I've perfected the art of letting my sister chatter while still getting stuff done. Even if she gets miffed, I can always truthfully say that I DID tell her that I needed to put the phone down.
He puts the phone to his ear and without missing a beat, replies: Look, if they won't, then they won't. Find another dentist.
I watch him leave and marvel at the efficient way he handles it all. If only all Custies acted this way.
May all your customers be nice,