It seems 'tis already the season to be grumpy. Customer Service Slave paged me this morning. She said the guy on the phone was cussing at her and when she asked what it was about (because she is kind enough to do that when somebody asks for a manager) he said "Garble garble I'll serve papers on you right now!"
How could this not be a fun phone call?
So I greeted him and asked how I could serve him on this fine autumn morning. Or something along those lines.
"Yeah, why are you telling people you aren't honoring the prices in your ad?"
"I wasn't aware we were doing that, what specifically are you referring to?"
We have this funky sale this week, and it includes 2 liters. But it doesn't include the main brands, Pepsi, Coke, etc. It's the varieties (root beers, ginger ales, etc.) that are on sale.
The ad does not say "Pepsi and Coke are not included", but it does list four specific varieties "and many more!" It also pictures several varieties, none of which are the main brands.
"You're the manager, right?"
"You told three people yesterday that you wouldn't honor the price in your ad on two liters."
I know two things.
1.) I was the only manager yesterday, so this is not a case of mistaken identity, and B.) This is the last day of the sale and I haven't heard a single word from a single soul about 2 liters all week.
"No, I haven't told anybody that."
"Well that would be false testimony because I did not."
"This guy is fairly well known in the community..."
So which is it, three people or one well known person? And for that matter, I went to the hardware store the other day and somebody recognized me from work, so guess what? I can say I'm fairly well known too, jackass.
Eventually I somehow I divined that he was talking about the main brands.
"I'm looking at your ad right here. Your ad says 'and many more'".
"I'm looking at it too. Yes, it says Soda A, Soda B, Soda C, Soda D, and many more. It also says 'citruses, ales, and root beers. A, B, C, D, and many more."
"Are you saying Pepsi and Coke aren't included?"
"You have a good day." *Click*
Thank you for calling, please take this opportunity to fuck off.
The only logical thing that I can think happened is that three people this guy knows, real or imagined, shopped yesterday, assumed that the main brands were included in the sale, and were informed otherwise. This poor excuse for a Ralph Naderite took it upon himself to scream "FALSE ADVERTISING!!!" to the heavens, trying to influence me with the threat of bad publicity from "a well known community figure" and got shot down. I hope he gets the magical 2 liter with a mouse in it and gets catastrophic diarrhea.
Until next time, take a swig for me, and stay classy, RHU!