I saw the call for Christmas stories, and I had to share mine from the Porn Store! I worked there two Christmases, and my first was definitely the most memorable! I thought it would be dead on Christmas Eve. I was sure, 100% positive that I had dodged the retail bullet: the last minute gift shoppers. Boy, was I dead wrong...
Not only was the store busier than normal, so were the booths. I had regulars coming in left and right, along with people that were just buying last minute gifts for their significant other. I had one big sale after the next. The Store Manager had bought giant stockings, and the counter was filled with little "stocking stuffers." I had run out of stockings halfway through my shift! The sales that night were so good that I got the highest sales for the month because of that night alone, meaning I won the cash prize for the month of December.
My night was going swimmingly... until Bitchface walked in. Bitchface started bitching immediately because we didn't have carts, not even hand carts. It was a damned pornstore, and a smallish one at that. We were used to people just coming in, grabbing a few items, and leaving. So, she brought everything she wanted to the counter, one piece at a time, complaining each time she did it. All she was buying were gag gifts, which were all on the same section of the wall.
She started counting the loose dick straws, when she turns to me and screams, "There's only 45 here! I need 50!"
I turn, smile, and say, "I'm sorry, ma'am. If we only have 45, we only have 45 until next Thursday."
Muttering to herself, she picks up the box of cheap straws, and all the boxes of more expensive straws (they had a more realistic look to them, and were sold in packs instead of individually.) She puts them on the counter, goes back for a few more items, and then demands that I ring her up.
As I'm starting to ring her up, she turns to me, and says smugly, "You are going to ring those boxes of straws up as the cheap straws because you didn't have all the straws I needed."
Now, had it been one box, I would've done it (and not gotten in trouble for it.) Had I done all the boxes, I would've gotten fired for theft. I smile and tell her that I can, indeed, ring ONE box of the more expensive straws up, but not the five she had picked up.
She went BALLISTIC. Over a few packs of 3 dollar box of dick straws. She finally settles down, agrees to one box, when she spots the hand blown glass dildos in the case on the counter (ha, handblown dildos.) She immediately demands that I unlock it so that she can come behind the counter (um, no) and handle them all to see which one she likes best. I tell her I can't let her behind the counter, but I can hand her each one she wants to look at.
I hand her the first one she wants to look at, and she promptly drops it. It didn't break, fortunately, but she smiled and apologized for her butterfingers. I politely tried to assume it was an accident, even though something told me it wasn't. That's when she took the second one, and threw it against the floor, watching it shatter. I mean she threw it at the floor. She smiles at me, tells me to finish ringing her up, after I witnessed her throw a $300 dildo onto the floor. I cancelled the transaction.
One of my regulars, C, came in during the beginning of the tantrum. C works at a prominent Fortune 500 company, and is a big wig. He's also a boother. Staring at the woman, he says a name. Bitchface spins around, and she turns white as a ghost. As he explained to me later: he's her boss, the straws were for the Christmas party she was hosting that night that he was to attend. He pretended that he was there, solely to buy a "gift for the hostess" since he knew the party was X-rated. I, of course, played along, not revealing his secret.
"I watched you scream at that cashier," C said, with a stunned look on his face, "And I watched you intentionally smash that glass piece!"
"Sir," She said, her voice barely above a whisper, "I can explain..."
"No, you can't," C said, matter-of-factly. "Even if the cashier was treating you poorly, which I saw that she wasn't, you had no reason to smash that glass piece. You are lucky that it's Christmas and I won't fire you on the spot if you do what I tell you to do."
"What can I do?" She was crying now, and I could see her shoulders were shaking.
"You are going to apologize to the cashier, pay for your items, including the glass piece you broke. If you do not, this young lady will call the police and report it. You will walk out of here, and you will never return to this store again. Don't think you are completely off the hook, either. We will be having a discussion about how you act in public reflecting upon the company. Understood?" She nodded, tears pouring down her face. She apologized to me, paid for all of the straws and the glass piece. I was even still nice and gave her the discount I had offered earlier. It was Christmas Eve, after all.
When she walked out of the store, so did he. He told me later that he informed her that he was so mad that he didn't want to attend her party that night. In fact, he just wanted to chill out and look at the cute guys coming into the store (and there were indeed cute guys coming in.)
After they both left, the local delivery boy from the Chinese restaurant walks in with a big bag of food. All my favorites, actually. When I explained to him I didn't order, and I didn't have the money to pay him, he told me the order had already been paid for, including his tip!
When I asked who paid it, he looked at the receipt and said, "Mr. C." C was there so much, and so often, that he remembered what I ordered when I got Chinese for dinner/lunch. When he came in again, about an hour after the incident, he apologized for her behavior, and told me Merry Christmas before disappearing into the back.
May your Customers be full of Cheer instead of Piss and Vinegar,
--Dev <3

Awesome story of custy karma yet strangely bizarre concerning a porn store. Personally if I was custy, I would be so embarrassed acting like fool in an adult establishment especially being surrounded by sex toys. I mean how can you take your anger out on a sex toy?
Posted by: Queer Geek | Tuesday, December 04, 2012 at 11:31 PM
I can not imagine a fortune 500 company risk having an x-rated theme party and getting sued for sexual harassment.
Posted by: Perky | Wednesday, December 05, 2012 at 04:03 AM
What on earth is one supposed to do with a $300 hand-blown glass dick? You can't use it, you can't display it, so what?
Posted by: Hellraiser | Wednesday, December 05, 2012 at 04:15 AM
@Hellraiser- It's a toy for people with way too much money. They don't care about the cost and treat it like one of the cheap plastic ones. Personally, I think if you're going to spend that much for a little pleasure, you might as well go hire a prostitute and get the real thing.
Posted by: photoslave | Wednesday, December 05, 2012 at 05:41 AM
Perky: It wasn't the company party. It was a personal party and he was a friend of hers.
Posted by: Dev | Wednesday, December 05, 2012 at 06:03 AM
And the glass dildos: They are a popular product, and they are usable. Everyone I know that has one LOVES theirs. While the handblown ones are expensive, it's like buying any handcrafted artisan piece: It's expensive because of the work put into it. They also have cheaper, mass produced glass pieces that look and feel the same. The ones in the case just had more detail, like colored swirls. My favorite one to look at when I was sitting there all afternoon was blue with golden stars all through it.
Posted by: Dev | Wednesday, December 05, 2012 at 06:06 AM
I'm sure the glass ones are usable. As long as it's the right kind of glass it shouldn't break that easily. Even in the story the one she dropped didn't break it was only when she smashed it on the floor without pretending to drop it.
They do make dildos solely as art pieces though. Look up the Museum of Sex in NY sometime. As for can't display it, that's kind of a matter of perspective on what you do or don't find embarrassing. I interned at a clinic that displayed several decorative specula, including one that was Bedazzled, but it was a women's health clinic (hippy type place, needless to say) so it made sense in context.
Posted by: Chicajojobe | Wednesday, December 05, 2012 at 06:22 AM
the glass ones are neat because you can dip it into warm or cold water to change the tempeture of it to change the sensation.
Posted by: maya marie | Wednesday, December 05, 2012 at 08:30 AM
Most are made of Pyrex type glass--as the crusty noted, it takes a lot of effort to actually break them. It's very, very smooth, and as Maya noted, you can use them in temperature play.
Posted by: Damn Yankee | Wednesday, December 05, 2012 at 12:47 PM
I wouldn't be surprised if the company cheaped out and put a cheap one into the display case. By that time, the store wasn't do as well as they had been due to the internet (cause, who really wants to go into the store to buy a DVD now a days? I can find free porn on the internet) and construction. They had to remodel the store... twice. Once because they wanted to, and a second time because of the cheap ass labor they hired the first time...
Posted by: Dev | Wednesday, December 05, 2012 at 03:03 PM
I used to work at a tattoo parlor that had several on display and for sale. They really are useful and pretty, and easy to clean.
So if you're into that, serious win. For me, it was something really purdy to look at and something hilarious to dust when customers brought in uptight parents and friends.
Posted by: Framer-Fatal | Wednesday, December 05, 2012 at 05:50 PM
I have to admit, those glass dildos sound awesome as art pieces.
Posted by: Spider | Wednesday, December 05, 2012 at 07:58 PM
I just read through all the comments on a thread about glass penises.
I don't have enough to do.
Still, with that, it's the deliberate smashing of things that is infuriating. It's the mindset that says, "Because I can't have what I want, you can't have what you want either". If you want a definition of asshole, that's pretty much it.
--AT
Posted by: AmigaTech | Thursday, December 06, 2012 at 12:26 AM
I looked up the one with the stars I was talking about. It's not even the brand in the case, and it's cheap. So, they did cheap out. They had it marked up for 199!
https://www.bigsextoystore.com/cgi-bin/edatcat/BTSstore.cgi?user_action=view_image&catalogno=RG65001&imagetoview=http://www.bigsextoystore.com/uploads/RG65001_image_2l.jpg">http://www.bigsextoystore.com/uploads/RG65001_image_2l.jpg">https://www.bigsextoystore.com/cgi-bin/edatcat/BTSstore.cgi?user_action=view_image&catalogno=RG65001&imagetoview=http://www.bigsextoystore.com/uploads/RG65001_image_2l.jpg
Posted by: Dev | Thursday, December 06, 2012 at 07:00 AM
Exactly what did she think was going to happen after she deliberately destroyed a $300 item? That you were just going to ignore it? If her boss had not been there, you should have just added the $300 to her total, handed her a broom, picked up the phone and threatened to call the cops if she didn't clean it up and get the fuck out of the store.
Posted by: NC Tony | Thursday, December 06, 2012 at 04:26 PM