The first one is a nice story about a sweet move by a student.
I have been tutoring programming classes for a year now, and one student couldn´t even download our statistics program. There were compatibility problems and she came to me several times, about twice a week, for three weeks. Since I am no Windows expert I could not really help and frankly it felt like she was pestering me, what with the whining and telling me about her software problems that I could not solve.
As she was really down, I couldn´t bear up the courage to ask her to leave me alone since this was not my responsbility, but rather tried to help, unsuccessfully.
Last week, however, the problem magically dissolved after a Windows update, and I tell you, she was SO SHINY-HAPPY! She not only told me about it, but even bought me coffee and a cupcake, just because I had tried to help her! She told me that because of my trying to help she never lost hope that the problem would be solved and that she hoped she did not annoy me too much.
She really made my day :)
The second one is a not so nice story from the other side of the counter, which happened two weeks ago but still upsets me.
It was early in the morning and I was on my way home from a sleepover. I decided to buy some food and went to a supermarket.
Me: Um, why?
Security Guy: We just want to check your bag, it´s a security measure.
I was not having that, because first of all, I don´t want you to see the stinky, dirty socks and underwear I had in my bag, and second of all, I don´t like being treated like a thief.
Me: Sorry, but I am not opening my bag for you.
Security Guy: I want to see if you have goods from the store in it.
Me: Yes, I just shopped here.
Security Guy: Do you have a receipt?
Me: Incidentally, yes, and if you want to see it, fine, but you are not looking into my bag.
Security Guy *into his walkie-talkie*: We have a problem here.
The manager comes over and the Security Guy explains the situation, and that he thinks I stole something.
Manager: Either you open the bag or you are banned from the store!
Me: Ok, if you think that I stole something, feel free to call the police. Either that or you let me walk out.
Security Guy: I am not letting you walk out!
Me: Then I will call the police for holding me here. And if you just ban me, this story will go to the local newspaper.
Security Guy: Ok, I will call the police.
Manager: No, wait. Can I see your receipt?
Me: As I told your coworker, you can, but without looking into my bag.
Manager: Ok, show it to me.
I did, and after looking at it sternly for about 3 minutes (I had just 5 or so items!), he told me I was free to go.
After that, I didn´t even know what to say. They treated me like a thief, threatened to ban me, and then just let me go! What the fuck?
--Soft Ice Girl