I was working at a very famous shoe store some years back when a custy and her kid came in right at opening. I was all alone and it was one of those mornings... You know the ones: phone ringing off the hook, paperwork to be done and about a zillion other things.
I greeted the woman no problem while her and her kid plopped on a bench for a chat for about 10 minutes ignoring me. Rude, but fairly normal.
She asked me for a few sizes and I got them for her, while juggling ups delivering shipment and phone orders. I got them for her, she decided on some and began her purchase.
As she goes to leave she turns to me and says, "You know I would've bought more if you would have actually helped me."
Before my smart ass brain caught up with my mouth I said to her, "Well ma'am, typically when people need or want help, they ask for it."
This woman looked like I just beheaded her child. She looked that offended that a retail slave would DARE speak back to her. She turned on her heel and left... but didn't even complain. One of my finer moments of sticking it back to the assholes who bring it.
--Bra Bitch
RHU needs a Like button, but short of that, *Like*.
Posted by: Riferous | Tuesday, February 05, 2013 at 04:27 AM
The fact she didn't complain means that in spite of her trying to salvage some pride by giving you "the look", she knows you were right and she was wrong. Hopefully she learned from the experience.
Posted by: The Last Archimedean | Tuesday, February 05, 2013 at 05:29 AM
Very nice! Seems like a glorous moment :)
Posted by: Soft Ice Girl | Tuesday, February 05, 2013 at 06:50 AM
I mean "glorious", of course.
Posted by: Soft Ice Girl | Tuesday, February 05, 2013 at 06:53 AM
You greeted her and got her the shoes she asked for....I would consider that helping...what did she expect, for you to hover over her and guide her through every motion? i bet if you'd done that she would have complained that you were treating her like a potential thief.
Posted by: Spritzy | Tuesday, February 05, 2013 at 09:24 AM
On a semi-related note. I am a guy who works in a womens store, so sometimes I get ignored as an employee. I hate when I am standing there and can hear the crustys bitch, "no one is here to help" or "i wish someone could find me xxx" So I pipe up, and say, "oh can I help you?" 9 out of 10 times I get "no, im fine" Then why are you bitching to your friend that you cant find something or that you need help.
Posted by: Womens Retail Slave | Tuesday, February 05, 2013 at 07:55 PM
Ugh that's the worst especially when they're talking to their friend about a specific something and you go up and ask them if they need help and they say oh no we're fine and then walk out!
Posted by: Bra bitch | Tuesday, February 05, 2013 at 11:29 PM
I guess she didn't notice (or more likely didn't care) that you were the only person working, and therefore had other things to do besides wait on her hand and foot (no pun intended). She probably had the entitlement complex most crustys have "I'm in the store so it's all about ME!"
Posted by: NC Tony | Wednesday, February 06, 2013 at 03:26 PM
NCT, for your next wish list, a device that zaps the entitlement complex and asshole-ness out of customers as they walk in the door and turns them into polite, patient human beings.
Posted by: The Last Archimedean | Wednesday, February 06, 2013 at 04:51 PM
TLA, could you set that up to look like a metal detector or sensor device? Nobody looks twice at those anymore, and would never notice the zapping. And while we're at it, could we have a setting that sterilizes absentee parents that come in with a load of demonspawn? ;)
Posted by: CoG | Wednesday, February 06, 2013 at 07:03 PM
TLA: I'll keep that in mind.
Posted by: NC Tony | Friday, February 08, 2013 at 02:00 PM