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Greetings Curious Scroller,
If you've never landed in this part of cyber space before, you have taken a hard, fast plunge into the fiery depths of work hell. RHU is dedicated to giving the service worker a voice. If you are an angry customer, a corporate suite, a homophobic race-hater, and you don't like skull masks or swear words, this blog isn't for you. Click away now, before your ears bleed and your eyes explode.
I'm Freddy, Crypt Keeper of Retail Hell Underground RHU -- a place for service slaves to have a voice, tell their story, support each other, or just have a chuckle about the insanity of working in the 10th Circle of Hell! I'm also the author of "Retail Hell," the funny memoir about life as a handbag sales associate at an upscale department store! The sequel, "Return To The Big Fancy," has just been released in hardcover and e-reader and is available wherever books are sold!
- TO READ MORE CLICK HERE
*coughcoughitstruecoughcough*
Posted by: BItch Boy | Friday, February 15, 2013 at 09:04 AM
I'd probably be a pretty boring person to listen to "on hold".
Posted by: Nomnom | Friday, February 15, 2013 at 09:37 AM
^ Same. I pretty much just breathe. Or maybe I'll hum a bit.
Posted by: PoetryOtter | Friday, February 15, 2013 at 01:24 PM
With me you'd get the sound of whatever YouTube video I was playing.
Posted by: The Last Archimedean | Friday, February 15, 2013 at 03:27 PM
I have not only done that, I have transcribed the "conversation" via Microsoft Communicator to my coworkers. I could drop the call on my end, but that would be no fun. Thanks for the laugh, jackass!
Posted by: Headset Hellion | Friday, February 15, 2013 at 07:24 PM
Sounds like it'd be pretty boring most of the time. I don't do anything other than breathe.
Also, exactly how is someone a jackass for calling tech support?
Posted by: Chicajojobe | Saturday, February 16, 2013 at 02:48 PM
Chica, I think the point is that the person calling gets put on hold and lets out a stream of curses that would make a sailor blush. They're not a jackass for calling, they're a jackass for acting like a brat because they have to wait in line.
Posted by: The Last Archimedean | Saturday, February 16, 2013 at 11:39 PM
Usually when I put someone on hold, it is so I can laugh hysterically, catch my breath and then return to the call, using my "professional" voice.
Posted by: Book Baby | Sunday, February 17, 2013 at 12:08 AM
While I know it was wrong a friend of mine worked for a tech support place that went out of bussiness and made the mistake of telling him two weeks before they shutdown for good. So he just stopped answering the phones and cut the voicemails together so he could laugh at them. It was funny at first then kind of sad how desperate they would get by message number 3 or 4.
Posted by: Skittles | Sunday, February 17, 2013 at 01:55 AM
It's not true. :P Any hold system anymore has music when you're on hold. It IS true that I will sometimes mute people to talk to a cow-orker about the call and hear them being dumbasses, though.
When I put someone on hold when it's not for a transfer, it's so I don't HAVE to listen to them anymore because they won't STFU.
Posted by: Techtyger | Monday, February 18, 2013 at 08:46 PM