Cigarette Bitch Throws Tantrum Over ID, Has It With Her The Whole Time

From Terah

This woman walks in and goes up to me, asking if we had the brand called ‘Time’.

I said yes we do, what kind would she like?

She says ‘Short One Hundreds’.

Now, for those of you who don’t know anything about cigarettes, they come in 2 primary sizes. Short, which is also called ‘King Size’ and Longs, which are also called ‘100s’. This lady literally asked for Short cigarettes that are ALSO long at the same time.

I ask her if she meant short or long.

She says ‘Yes’.

Terah: …no, ma’am, do you want the short cigarettes, or the long cigarettes?

Woman: Oh! Short pack, please.

So I get her short pack and we go through a price list so she can pick something else out. She settles on 5 packs of Wave brand. After verifying that I got what she wanted, I ring her up, and she fills out a check. She then hands me her husband’s driver’s license.

Terah: Ma’am, this isn’t your license.

Woman: Yes, it’s my husbands, he’s on the account.

Terah: I’m sorry, but I need your license, as you’re the one who wrote the check and signed it.

Woman: Well here, use this!

She shows me a printed card that is clearly not government issued, and we can ONLY ACCEPT GOVERNMENT ISSUED AS VALID IDENTIFICATION.

Terah: Ma’am, I’m sorry, I need your driver’s license or some other form of current government issued identification.

By this point I’m getting so frustrated that I go back to my ‘real’ accent since I can’t keep up the southern one. (Long story on that)

Woman: Well, damn, let me re-write it and sign his name to it.

Terah: …let me go get my supervisor.

I walked off and got Shift Leader 2, who went up to deal with her. I stand in the back because I’m worried I’ll say or do something that’ll get me in trouble. As I stand there, I hear her mention that the price I gave her earlier didn’t seem right.

This bitch then throws a fit that I didn’t get her what she wanted!

She wanted FIVE packs of Time and FIVE packs of Wave!

Shift Leader 2 tried to calm her down, but she wouldn’t have it. I walked off for a minute to get a drink and try and calm myself down. When I get back up there and round the corner, the woman points at me and screams, "I don’t want to sound hateful, but that little stuck up northern bitch needs to learn to LISTEN!"

I just shouted back to her as she left, "Lady, not only was I born and raised here in the south, I can count and recite numbers in four languages. You need to learn to TALK."

Shift Leader 2 shook her head and I saw her put a check receipt in with my things. I asked her why did she take the check, and she said ‘Well, the lady had her driver’s license with her.’

And people wonder why I hate customers.

--Terah

Comments

[SusannahJoy]

That last part is the best. I always wonder why people do stuff like that. If she had her license, why on earth didn't she just show it to you? Once I had a table of 4 young navy guys, still in uniform, and they ordered beers. No problem, I ask for ID's, three of them hand over their military cards, and one gives me his expired drivers license. The thing is, expired drivers licenses are perfectly fine, as long as you show them with your military ID. When I asked for his military ID he got all irate because "I'm in the military! My expired driver's license is still fine!" Luckily his buddies just rolled their eyes, smacked him on the head, and told him to show me his military ID, which was sitting on the table anyway. When I came back with the drinks he apologized for being a dumbass. Some people just like to push your buttons and be difficult.

[NC Tony]

That always confuses me. Why do people buy things like booze and cigarettes and NOT have their ID on them. Most places have signs (either on the door or at the registers) that specifically state they check ID for any purchases of alcohol and tobacco products. It's like that EVERYWHERE, most people have to drive to get to the store. You mean to tell me you got into your car without your driver's license? Hell, even if you took public transportation, you don't have a legal state issued identification card?

I especially love (hate) the people that claim that they're afraid someone is going to steal their identity. Frankly if I was gonna steal someone's ID, I'd pick someone rich, not some entitled asshole customer.

[FO]

Hey! I have to put on a southern accent too! I'm from New England but I go to school in Virginia. I put on a southern accent if I need help from a local shop or when I volunteer in the local school district.

[CoG]

Wait, the SHORT cigarettes are King-sized? That's like Starbucks calling their shortest drink a "Tall". And you have to do an accent? That's hilarious and sad at the same time!

[witcheypoo]

most regular cigarettes are called just "Kings"
It's more a type than representing size. The 100's are the long ones. Here, from http://www.hbiinternational.com/news.php?n_id=54:

At first, most cigarettes were either 70mm or 78mm long without a filter. However in the 1950’s filtered cigarettes began to take over. Consumers were concerned that by purchasing a filtered cigarette they were getting less tobacco as the filter took up some of the cigarette’s space that used to be filled with tobacco. Thus large tobacco companies responded to this by increasing the length of cigarettes to accommodate the filter. Cigarette size increased from 70mm or 78mm to a new 84mm size. This new size became known as “King Size”, named after the King of England who was seen publicly smoking this new cigarette. Over the next several decades the shorter cigarettes saw their market share shrink dramatically until they were all but replaced by the new 84mm “King Size”.

[witcheypoo]

eh, disregard that first line, I was going from different information and didn't delete it. sorry

[Terah]

I just don't normally have a southern accent. For some reason, I sound like I'm from the north. We don't know why, but I've had so many customers ask me if I'm from so many different places, and I've had so many customers think I'm condescending them because of my accent that I just made one up. It's not an accent from anywhere, but it sounds southern, so most people just take it and go.

When I get extremely pissed or frustrated, I just lose my fake accent and go back to my real one.

[CoG]

I've learned many things from this post and it's corresponding comments today! :D

[photoslave]

I just *love* when someone who looks about 20 gets pissed when I ask for ID. Our company policy requires us to ask if you look under FORTY. I've had 18-20 year olds get downright bitchy when I ask for ID.

[Perky]

At the club store I work for we will take a check, but the name on the check, the driver license and the club card (I work for a warehouse club) all have to match.

I hate taking checks because at lest once a day someone will not have all 3 items matching. They will be using their mom's club card but does not seem to understand that because they are using her card they can not pay with their own check. Or they are using their own club card, but want to use someone else's check, they will tell me, "Oh I'm getting these items for my friend that is her check. She told me to just use her check to buy these things." Hello, does that even work in a regular grocery store?

And as always they throw a huge tantrum when they are told no. Ugh.

[LaserSpawn]

I absolutely detest these grown vagina pirates who get pissy at me because im doing my job and asking for ID.
not my fault you wanna buy age-restricted product, asshole! you wanna buy it, you'd better cough up your ID.

oh and then i have a whole other group of people that get mad that i can't take their check. once again, not my fault! my company decided to reduce the amount of check fraud they see by not taking checks at the gas station.

[Mollywobbles]

Personally, I'm from the North, but when I moved to Kentucky I picked up the accent VERY easily. As of about a month ago, I'm actively trying to re-train myself to speak at least without the Southern accent (hopefully I'll go back to my good ol' Wisconsin accent, but even losing the rampant KY one will do). When I get excited or angry, though, the Southern one really rears its head.

Trying to learn all the words to "Raise This Barn" by singing along with it every day (Applejack has a very thick Texas-ish accent) is really setting me back, though. =\

[MrsKittyB]

I was born in the South, and raised in the barely south... but I've got a northern style accent. My mom's all southern Kentucky/Tennessee style, but my dad has a New York/Florida hybrid. My sister is a chameleon, getting more or less southern depending on who she's talking to.

Also...I never get mad when someone asks for my ID. That's the whole damn point is to make sure you are who you say you are...duh!