So scroll back about 6 months to the Fall. We have a security issue in our store with our Wifi, it has to be taken down, and suddenly the whole store needs to be hardwired in 2 days. We have an IT "professional" (he's a moron), but he has no assistant, and lacks the physical prowess to climb through the rafters. I also leave for my first vacation in 2 years, in 2 days. Somehow I was volunteered.
The first day went relatively smoothly, I worked 5 hours over my normal 9 hour shift, I ran all the CAT5 to most of the counters, while IT stood around in the office and ate donuts.
"What have you been doing?", I ask.
"I was running a cable through the wall to the main router." (for 3 hours)
"Well the old wifi hub was hardwired, and 5 feet away from the counter, why didn't you just use that?"
It suddenly sinks in. I left him to put the connectors on all the cables, and hook up the switch, which I didn't know how to do at the time.
I have to run wire to the last 2 scales in another part of the store. I finish up, but I am not allowed to leave until everything is running smoothly. So I left the area to find IT, only to find out that he had left 4 hours ago.
At this point, because I had been trying to leave to start my vacation (did I mention we were driving straight through the night to Florida, roughly 18 hours). I had not eaten most of the day, had anything to drink, and I may have been starting to sway a little.
I glared at the store owner and told him, "I NEED to leave. We are driving 18 hours tonight, everything that I am able to do on this install has been done, all of my stock work is done, and numbnuts left."
Longest shift I have ever worked in my life: 16.5 hours. I don't even remember the drive home from work that day. However, once I recovered, our vacation was VERY memorable.
[Sorry, my narrating skills have never been great. I have a million stories from this place. However, none of them deal with customers; all coworkers. I work in our stores truck dock and check-in all our orders for the week, so I rarely even see customers.]