A MAN dialled 999 to complain to police that a prostitute was UGLY after meeting her outside a hotel.
The caller told West Midlands Police he wanted "to report her for breaching the Sale of Goods Act".
But an officer in the call centre at Solihull, Birmingham, responded by telling the man the woman had not committed any offences and explained to him that soliciting for sex was illegal.
The force has now sent the man a letter warning him about wasting police time.
A spokesman for West Midlands Police said: “A 999 call was received by police at around 7:30pm on Tuesday evening from a man wishing to complain about a sex worker he had met on a hotel car park.
“The caller claimed that the woman had made out she was better looking than she actually was and he wished to report her for breaching the Sale of Goods Act.
“When he raised this issue with the woman concerned, she allegedly took his car keys, ran away from the car and threw them back at him, prompting him to call police.
“An officer in the Solihull contact centre advised the caller that no offences had been committed by the woman and that soliciting for sex was in fact illegal.”
He added: “Despite the man refusing to give his details, police have been able to identify him and have sent him a letter warning him about his actions.
“Wasting police time is a serious offence and carries a maximum sentence of six months imprisonment.”
The Sale of Goods Act 1979 gives consumers legal rights, stipulating goods which are sold must be of satisfactory quality, be fit for purpose and must match the sellers’ description.
The police took the unusual step of releasing the recording of the man’s conversation with the 999 call handler so it can “highlight regular abuse of the emergency number”.
In the recording, he tells an officer that the woman “had got her knickers in a twist” after he told her he was not going to use her services.
He says: “I arranged to meet with her.
“But beforehand I have asked for a description of her - give me an honest description otherwise when I get there I’m not going to use your services.
“She’s mis-described and misrepresented herself totally.
“She was angry - she thinks I owe her a living or something.”
The call to the 999 emergency number was terminated by the handler a short time later, and Sergeant Jerome Moran, based at Solihull police station, called the man back to give him some words of advice.
Sgt Moran said: “It was unbelievable - he genuinely believed he had done nothing wrong and that the woman should have been investigated by police for misrepresentation.
“I told him that she’d not committed any offences and that it was his actions, in soliciting for sex, that were in fact illegal.
“Unhappy with the response, he then insisted on coming down to the police station to debate the matter.”
In the event, the police instead sent the man a letter.
Sgt Moran added: “We recognise that prostitution often involves the exploitation of some very vulnerable members of the community and we will actively pursue those who seek to exploit that vulnerability.”