Just Jess here again, this time something that happened to me at the bank the other day that just made me so mad.
Now let me start by saying, I understand when you are stocking something and you KNOW you don't have a certain something in the back, because people have been asking for it all day. But when it comes to my money, I'm not taking shit.
Friday evening I am taking my hubby's check to the drive thru, because I we both work 9-5 and the lobby closes at 5. (Little side rant... I hate using the drive thru, because shit like this happens, and I know it's not the tellers' fault, but there is NO WAY for me to get there any sooner.) Anyway I put my check through and I am assured that it has gone through and is available. Awesome!
However, the next day I wake up and look at the account, and notice that the check has not gone through. Ok, problem... We NEEDED that money as in NOW! So me and hubby decide to stop by the bank and see what the problem is.
Here is where things pissed me off.
I start talking to the teller, who I am gonna call Cranky Teller.
Me: Hi, my check hasn't gone through and it is not showing up at all on the website.
Cranky Teller: Hmm, let me look that up for you. *click click click* Nope, your money is through. It doesn't say that anything is pending.
Me: Umm, well it is not showing up on the account
Cranky Teller: Well it is there.
Me: (being a passive aggressive jellyfish) ok thanks.
I knew however, that there was still something wrong, so I pulled out my handy iPhone to double check the account. and low and behold.... the amount in my account is the exact same as the print out Cranky Teller gave us, and the check is still not on there.
I send my hubby back in because at this point I am crying (I am supposed to be on medication because I get overly emotional, but I haven't in the last couple months because there has been a problem with my pharmacy). Anyways, I compose myself and go in to see the progress.
Apparently Cranky Teller was arguing with my husband and telling him that everything was through, and we were good. It turns out that she wouldn't even look at our actual account and just was looking to see if anything was pending. When my husband asked for the manager, she refused to get her, but then FINALLY looked at the account and realized OOPS, your money is not there.
She then says: "I think I need to get my manager."
Apparently what happened was instead of just depositing our check, the teller from the night before had withdrawn our entire check, and then deposited the check, so it was like we were depositing $0. The manager was shocked that this happened and told us that she had never even heard of that before. The bizarre thing is, this is the second time this has happened to us!
While we were waiting for this to be fixed, I saw Cranky Teller in the back talking to another employee and she looked pissed. And she kept looking at us. I might just be paranoid, but I think she was complaining about us because we proved her wrong.
Now, if she would have just swallowed her pride and actually LOOKED, she would have seen that there was a problem. Instead, we almost lost $800 because she was being a stubborn bitch. Sorry it was so long, but I was really mad at this chick. I don't care that you made a mistake, but just look at my damn account and don't mess with my money!
Always look at your bank statements! You never know when it might save yourself from losing a ton of money! Next time I promise to tell some custy stories from when I worked in fast food.