Now, it's not really retail, but customer service that I need to rant about. In February I did my taxes at the Chopping Block. I admit I can't do them myself. All went well as I asked questions about a specific form of academic financial aid I received and was told I'd get a hefty refund. Yay!
Well... Not so much yay. The IRS said my taxes were done wrong. Of course I'm upset, because at this point I'm trying to get this year's financial aid in order. I go back, we go over my taxes, and it turns out they made a mistake.
Pissed, we fix it and I get a smaller refund. So I'm waiting for taxes to come in (which takes longer for amended ones) and I get this lovely letter in the mail. The IRS yet again needs clarification.
Excuse me? Now I have to go back to the Chopping Block AGAIN to fix my taxes. I'm scared that my financial aid will get fucked up from this, leading me to either pay (read: take out a loan for) the obscene amount for school or wait a whole year to get my aid in order.
I'm ready to blow my top at these people, RHU. I don't want to be a crusty, but these mistakes they're making is messing with my life terribly. I need that refund for a major purchase I HAVE to make and I need financial aid for school. What can I do to make this work out so I'm not screwed over without going crusty on these people? I'm losing my mind over this!