I live in Australia, and used to work at a fast food place with a big Red Rooster as it's logo. Take a guess at the name.
After three years of working on every single birthday (I started on my 15th, believe it or not), covering the dipshit coworkers, and actually doing management work because the managers were too stupid to do it themselves, or were sleeping on the job (Not kidding), at least 14 hours for a Christmas day shift, on my own on the front counter and drive thru, and being told I had to do the entire close at the same time as that... three 100% secret shoppers... Oh, I have stories. You'd fucking better believe I have stories. Here's a few. There's something for every slave ever here.
Story #1: The Heartwarming Custy restoring faith in humanity.
This was on that said Christmas day shift, three hours after I was supposed to clock off. Service times were so bad, up to half an hour per customer (Not surprising.) and I had a breakdown from the stupidity of the kitchen slaves out back. Five of them, two of whom COULD have helped me on registers, but didn't want to.
So one guy comes through on the drive through, and sees I've had enough of this crap and I'm almost crying. The store is full of people, packed like sardines into a submarine because we're the only fast food people open on Christmas over here in Aussieland.
And he gives me ten dollars as a tip. There was a moment of stunned silence from me, before I smiled at him, said thank you, and he drove off with his food. That was the first time I ever got a tip from a custy, and the last time in that job other than 10 cents they didn't want.
Sadly, the manager nicked twenty dollars from my till that night, and I had to pay it back because I didn't want to get fired for it. The store I was at has a large history of NAT managers, which is another story. They wanted to do the cleaning, and me being jack of it, I told Area Manager they could get fucked. I wasn't going to.
This was yet another time when I got to cover for Co-worker slave/s.
A Tuesday, and I came in at half past 10 because Coworker slave was too sick to work until 5 that afternoon. I went through the usual way of customers, the morning rush, quiet until lunch, and so on. Anyway, about 1 pm, a lady comes in to order some of our lemon chicken, and she and I get into a conversation about random things.
Co-incidentally, I was wearing Co-worker Slave's name badge because I have a habit of losing mine. I ended up staying until ten because of the fact that another coworker called in sick and they couldn't find a replacement for her either.
I find out, at the end of that month, that someone's managed to get a secret shopper with 100%. The form had Coworker Slave's name on it, and I called her to tell her, and then realized, *She doesn't have RED HAIR*. (Descriptions are included in out Secret Shoppers) She's a blonde. The only person in that store that was a redhead was me.
I was so proud of myself, especially considering that I have insomnia, and was particularly grumpy for that day. However, management did nothing to acknowledge or reward it, the same as the other two times that I've had them. (I'm the fucking record breaker, it's never happened before in the history of the company.)
Mind you, Shortshit, another coworker, got a movie voucher after I had trained him because a custy caught the Area manager on her way out and mentioned that she liked his service. Yeah, really.
Now, knowing this, you might be surprised at the reason I was fired from this job.
Story #3: Utterly destroying your newfound faith in Custy's.
Once again, I was covering a shift. This time, for a girl who'd called in sick TO GO AND HAVE HER MOTHERFUCKING EYEBROWS WAXED. Lets call her Illinois. (Her name is actually a city.) The management knew it too.
Anyway, about half twelve, the lunch rush starts, and it being only me and manager chick (We got along, ish, just enough to be able to work together) we're fairly run off our feet. The orders themselves begin to dwindle while the custys wait for their food, and an older custy comes in with his grandaughter trailing along behind him.
He orders, then whinges at me about the prices of the food. Sorry, I'm just the poor slave, can't help you there. Fine, he grumbles and gives me the death glare.
Now, I turn around to get a bag ready, then turn back to them, and the hellspawn is LICKING THE FUCKING BENCH. Like you'd lick along the side of an ice lolly. Me being me, I have fucking OCD about cleanliness at work. So I politely ask the custy to stop his hellspawn licking the bench.
And wouldn't you know it, he blows up. "FUCK YOU! You cunt, how dare you, you have no right, get me the manager!"
The other customers are looking at him like he's insane. Hell, the manager is giving him a weird look from out the back, and the hellspawn's backed right the fuck off. Just this fat, old man at the bench screaming obscenities at me.
I go out the back to keep cooking, Managerchick goes out the front to talk, and he's fucking disappeared out the door. I immediately go to call the Area Manager, and tell him what's happened, no problems, write it down for me he said.
Custy comes back (nil hellspawn) and once again starts screaming for the manager, only to tell ManagerChick that he wants the OWNER's number, RIGHT NOW. Keep in mind that this is a Sunday, and the Area Manager is off for the day. Too bad! He wants it NOW, YOU FUCKING BITCH.
Whatever, he eventually gets it, I clean up hellspawn's saliva off my bench, and go on with my workday, once again going home at fucking ten pm. (See a pattern? I go above and beyond for this shithole) The other customers in the store are supportive and makes apologies for this custy's douchebaginess.
Next day, I get a phonecall, I'm suspended from work pending investigation. Uhh.. Beg pardon, I wasn't going to get in trouble? Custy has to have lied his ass off to the Area manager, because two weeks later, I've been fired for it. This was right after I turned 18 and right BEFORE the store closed for redundancy, they didn't want to transfer anyone over if they could manage it. I was a part timer, so they couldn't just fire me... Conspiracy theories, anyone?
Oh yes, I've had so many fun times at my former place of work. More stories to come, I'm sure.
I now work for an independent Pizza Shop a couple of nights a week, with good pay, fantastic boss, and good tippers for customers, most of whom I know personally and am friendly with. Looking for another job though, a day job anyway.
So for now, you can call me,