So, my boyfriend (we'll call him Ninja, he loves the fact that he's Asian lol) works part time at the big blue home improvement store, Blowes. He picked it up when he was out of work for a while and has enjoyed it so much he kept it after finding full time work. He worked the floor in tools and things went well. His best friend worked there with him, he loved the people he worked with, and their department manager left them to handle their own shit since she didn't know anything about tools.
Then, one day, in an effort to get a more consistent schedule, he took a position in receiving. The schedule was set so he would have at least one full day off a week from both jobs. I didn't want him to take it because his full time is a lot of physical work and this position would be too, but what do I know? He takes it and everything goes well enough. He's exhausted, but he still enjoys it. Now, slowly, we're coming up on some problems.
We're in a state that got hit bad by Sandy, so his store blew up with work! Overnight, they became a high volume store, qualified for an overnight stocking crew, the works. Sounds good, right? But the store isn't built for that volume and they decided that only 7 people are needed to make a receiving crew. And since not all seven work at once... this creates problems.
Ninja has seniority, and apparently this made him like acting manager back there. He was fine telling the other guys what to do, but then the store manager (from here on out, Office Asshole) had an issue.
I don't know how this works out, but apparently, according to their numbers, they're the worst receiving crew in the district. High volume, no bodies and no space. I can see how, on paper, that adds up. Except that they all work hard and get the trucks unloaded like crazy and work with the space they have. It's not according to any planograms that corporate has, because they don't fit. But, I digress. Office Asshole takes issue with these numbers and heads to the back.
And proceeds to yell at Ninja.
Now, let me clarify. He is NOT a manager. Or Team Lead. Or Assistant anything. He's just part of the crew. He took charge to get work done when no one else would. So, instead of yelling at the actual receiving manager, Office Asshole yells at Ninja. A basic, low level employee.
Ninja won't put up with this shit. He doesn't need this job, and they know it. He just like the extra money. So, after a fight, he lays out his terms. He wants a raise and a title so he can take this shit or a transfer to another department, and if he doesn't get either, he's putting in his two weeks.
Now, Blowes won't let a good bitch go, so they agree to transfer him, but only until they find a replacement for him first. He's stuck in limbo for the time being.
Meanwhile, I've discovered some interesting things. According to Ninja, a majority of the crew (him included) haven't done any safety training for receiving. If you know Blowes, you know they make their employees take tests out the ASS for training purposes. It's actually ridiculous. I found this out when I found out how they all get scheduled. More than once it's been just Ninja unloading a truck, all by himself. I found out that the receiving manager makes a schedule, another manager approves it, and then HR guy in the store approves it.
So... one person working a truck gets approved through three levels of stupid. Super good.
I wanted to know if it was even safe for one person to be unloading a truck and he didn't know, because he had no safety training for receiving. Or handbook. Or anything.
Then I find out, that Office Asshole wants to go by a specific planogram that their receiving area can't fit. It's titled "Pallet Layout "D" Atypical Stores with 3 RH Bay Doors" and under that it says:
This layout allows for a breakdown of store departments to stores with atypical space constraints in the Receiving area (116k "wide" and 117k "wide stores, etc). This layout provides for use of Disbursement Process but not to the level of efficiencies gained with Pallet Layouts "A" or "B".
Always allow enough room to safely walk and place product on pallets.
Layout depends on Receiving Area design. Pallet location and spacing may require adjustment or relocating to another area.
Set-up requires approximately 40 pallets for normal RDC load.
Departments with highest average volume of freight should always be located closest to the exit to the sales floor.
That's word for word from the diagram. Someone in corporate spell either...
I don't know how big it is, but according to Ninja, this layout won't fit all the pallets needed for the planogram and the use of the lift they need for large items. Office Asshole isn't saying, "Try to make it like this." He's saying, "We're doing it like this." As though they can bend space/time and create some extra space out of their asses.
But right there is says "Always allow enough room to safely walk and place product on pallets". Which means, this shit goes right out the window anyway, by my standards.
So, let me summarize to get to my question:
As Little Miss Sunshine see it - NO safety training for employees in receiving, possibly unsafe working conditions (having one person, alone, unloading a truck), three levels of idiocy on scheduling (to allow one person to unload a truck), and a planogram being forced into a space that can't fit it and therefore defies safety.
Ninja says he isn't against calling corporate on this shit, but he hasn't. LMS wants to. I want this shit investigated, I want to know who's responsible, I want them fired (if I can). Ninja works in a construction type field 8 hours a day and then puts in 4 more hours, 6 days a week, at Blowes doing more physical labor. I worry about him being exhausted all the time and something happening to him. Maybe I'm crazy over protective of him, but leaving him alone in a truck with more heavy lifting by himself during a heatwave... it drives me out of my mind. If a badly packed truck comes in, and something falls on him (again) and no one is there to help, etc.
So, RHUers, I ask you; Should I call corporate and make them aware of these conditions, or do I just let it runs its course and be glad he's getting out of the back? I don't want anyone else back there hurt, either. Ninja made friends with all of them and I've met them, too. They're older guys out of work with families and some young kids trying to get through school. Ugh, god forbid something happened...
I'll be watching, hoping to get a good answer. It sucks that I don't work there, so I can't document anything, so maybe my complaints wouldn't even get noticed, but if I leave it to Ninja, I'm sure it'll never get done. He's too pissed to care at this point.
Thanks so much!
--Little Miss Sunshine