Today, we discuss Bloodsuckers!
These beasties are rare in the standard retail location. They require a special environment in which to flourish: namely commission oriented retail. Bloodsuckers are pale beings with withered looking skin and a very distinctive hunting method for their prey. A Bloodsucker on the hunt may appear to be friendly and attentive, oftentimes very eager to receive attention from the Retail Slave.
The lure of the bloodsucker is neigh on impossible to resist. First they may approach a Retail Slave or else be receptive to a proactive Slave who wishes to get those few extra dollars of commission for the day. From there, the lure has succeeded, and the Retail Slave is hooked. With his or her prey seized, the Bloodsucker begins sapping the Retail Slave's will to live.
Eager to draw precious lifeblood, the Bloodsucker begins to ask questions about the products in the store. They may seem ignorant, or intelligent, but it's always the endless questions that identify them. The questions are designed to take up a lot of time, preventing the Slave from assisting other customers and receiving more money. It is through this trickery that the Retail Slave may persist, hoping for a wondrous commission at the end when all questions are satisfied.
This is always an empty wish. Once the bloodsucker is satisfied, they release their prey and leave, having given nothing in return. The Retail Slave is left frustrated with nothing to show for their hard work and helpful attitude. That money that they should have earned on a sold product never existed in the first place, and they've lost several chances for a commission from someone else.
A similar lure begins the same way as the first, with the attentive Bloodsucker asking questions, and ending with a large purchase. However, the following day, some or all of the products bought by the Bloodsucker are returned for a refund. The end result still leaves the forlorn Retail Slave without his or her commission.
There isn't a lot a Custologist can do in defense against a Bloodsuker, as it is impossible to tell beforehand or sometimes even during a Bloodsucker's feeding session. The best defense is, unfortunately, to not work in a commission oriented retail environment. If a Custologist is paid by the hour, the effects of a feeding Bloodsucker is ineffective. If you happen to be trapped with a Bloodsucker your only defense is to remember their face and do your best to avoid them during future feedings. Alert coworkers (if they are worth it) to the tactics of the Bloodsucker and do your best to avoid them in the future.
Homework: Recall a time when you where attacked by a bloodsucker. Please share it with the class.