« Hellmart Display FAIL | Main | I Want To Find $50... »



Wow. I work in an insurance call center and you prettymuch just described my job troubles, sans a few details.

Trucker Bitch

Whenever anyone asks for my name, I'll usually spell it out for them since my name can be very easily mis-heard. It's a normal name but even if I think I'm speaking clearly, some people will hear it start with a different letter. It can also be spelled different ways (and I don't mean eunikquoe spellings), so very rarely is it spelled right if I don't spell it out. My boss and my dispatcher still spell it wrong (though thankfully not on my paycheck)

Hell I even have family that can't spell it right, so I don't expect strangers to get it right.


Ugh, do I ever know about those privacy laws. I have a friend who is absolutely dreadful on the phone, and has a difficult time getting the simplest of tasks done using that device. Both his girlfriend and I would LOVE to make calls for him, but we can't. The person on the other end of that line doesn't know me from Adam, doesn't know how I know that person, can't tell me anything. At the end of the day we have to say, "It's your name on the account. Suck it up, buttercup."


I have the horrible misfortune of working in an insurance call centre and this is basically my life. I hate my job.

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Your comment could not be posted. Error type:
Your comment has been posted. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.


Post a comment