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These parents drive me apeshit.


I imagine the parent was pretty ticked it took your office over 2 years to find the records. I know you weren't working there at the time and it's not your fault, but the doctor's office made the mistake, not the parent.


Well, we're left to assume the office made the mistake. For all we know, it's entirely possible the office sent it two years ago and it's been lost. Or the wrong address was provided. Or some other issue. Seriously, if you don't get it within 1-2 weeks, follow up regularly until you do.

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