Hi fellow slaves. I work at a small movie theater chain.
Here is one of the many hells that I endure in a college town movie theater. I attend the college, but live here year round; unlike the spoiled kids who come through here.
But surprisingly the story today is about a middle aged doucher.
I was on the floor-cleaning theaters, checking tickets, and making sure no one has outside food/drink. Yes, I know. Many people sneak shit in-but it is the food that makes us out money. That and the fact that people can't pick up after themselves. But I digress.
I was at my little box checking everything when a middle aged couple came through. They threw their tickets at me and went on their merry way. Shortly after that most of our customers had gone through so I began to check theaters. I went into the theater with aforementioned middle aged couple. Surprise Surprise-they had liter Pepsis and various candies. I would have let it go, but they were already littering the theater floor with candy wrappers.
Since the movie hadn't even started yet, I walked up to them and told them that they couldn't have that food in here, but if they would like I could take it up to the concession stand for them and they could get it at the end of their movie.
OH HELL NO. Douche started screaming at me, how he had every right to have this soda in here and since he had gotten it past me already so he "wins." Umm, no.
I repeated my line again without the polite tone this time. He freaked. He made a move like he was gonna hit me with the bottle, so I backed up, and in one swift motion he pulled the lid off the bottle and DUMPED THE SODA ALL OVER THE FLOOR AND SEATS IN FRONT OF HIM! WTF?!
I grabbed the bottle which was now over half empty, yelled at him to "Get Out" and told him I was getting my manager. I walked out of the theater and whipped the bottle at the trash can sitting outside the door. It just so happened that the manager I was hoping for was walking by at the exact same time as I came out.
A note on this manager- He's awesome. He sides with the employees over the customer any day. Also, I should probably mention that he's VERY intimidating to see. He's tall and covered in tattoos, but he's really a big teddy bear unless you piss him off or fuck with his employees.
I recap what happened really quickly-ending right as douche comes out of the theater screaming. He sees manager and stops dead. It's obvious that manager is pissed and is going to kick them out. Douche immediately states begging and apologizing. "Please Please. I'm sorry. I'll clean it up."
Manager, unfortunately, lets him and throws him a roll of paper towels.
Manager makes sure I'm okay and we all have a good laugh about Douche's meltdown. I felt so much better until I went to clean that theater after the movie had ended. Douche had left all the paper towels all over the floor and the soda had congealed-making the floor all sticky and nasty. I ended up having to mop half the theater. Fucking Douchebag.
And that's just a taste of what we encounter here. Thank God for good managers and fun coworkers-well most of them.
--Movie Theater Hell Survivor