So, onto the first one then.
This letter is for the bitch working at the first jean store I went to last weekend. Yes, you. You stupid bubblegum chewing, fishnet and miniskirt at work wearing, bleached blonde, cheap fake nails wearing bitch.
When I ask you to show me some jeans, and you return with skinny jeans, and I – very pleasantly – tell you that I don’t really like skinny jeans, the correct response is not, “Yeah, I’m not really surprised. They aren’t really meant for plus sized girls like you. Maybe you should try [plus sized store downstairs]."
WHAT?!?! Ok, don’t get me wrong. I have absolutely nothing against plus sized people, or their clothes or stores, but I wear a size 6. Now, I have struggled with weight and confidence issues all my life, so this was a pretty devastating blow that literally struck me dumb for a few minutes.
I mean, seriously who says that to anyone, much less someone you are hoping will buy things from you? Luckily, my partner was there to pull me out of the store before I either started to cry or slapped this chick. At this point I’m pretty sad and don’t really want to shop anymore, which sucks ‘cause I’d spent a few months saving up for this. This leads me to letter number 2!
Thank you so much for making it a wonderful experience. I know you do not have to ask me what’s wrong, or listen while I told you. I know you do not have to take me into a changing room and take my waist, hip, and leg measurements. I know you do not have to then run back and forth between me and the rack for the next hour getting me pants.
But you did it anyway. You went so far above and beyond your job requirements that, if I had had more money with me, I would have kept spending. I have answered your online survey, and I have sent an email to your company telling them what an incredible worker you are. I told them how far you went to make sure that the customer was happy and all about how clean and such the store was. I hope you receive a raise, promotion, or at least some kind of bonus for this. You honestly saved my day (and my closet!) and I thank you.
So, I suppose that in conclusion, all I want to say is that I understand. I have worked retail before too. Lots! And I know how much you just want to tell customers to piss off. But if you act like a bitch, you’re not going to have the job for long because people like me will take out legitimate complaints to higher-ups and you will be reprimanded or fired.
And I know you need the money, so don’t make me. Don’t be a bitch. Seriously. It’s not hard.
Thanks for listening guys :)