I've been on a mini vacation this week, I worked 2 days have 2 days off then work 1 day and then 2 more days off. So I worked today, and much like everyday: WTF is wrong with humanity? Here are a few highlights of my day...
#1-Our markdowns are sized, and we keep them pretty much 100%. So a woman comes up and starts randomly picking things. I mention to her that its sized, point to the dividers. What does she do? She tries on an XS skirt, S skirt, XL dress and 5 tops in Large. What did she buy? Nothing, because nothing fit. Seriously?
#2-We do not carry overstock or backstock. We mention this causally to people who ask us, "Oh do you have blah blah blah" and we have a standard response; "Everything we own is on the floor, however we can try to order it for you in # of days." Oh no that's okay.."Do you have any mediums in this?" Again everything is right there on the table, I have the blue or the green but no reds. "How about more of this?" And we do not play the "I'll just go in the back and pretend" Ain't nobody got time for that.
#3-We recently set the store to beautiful new fall fashions and colors, the store is amazeballs pretty, full, and stocked. Yet people make a run for the wall that used to house all the clearance merchandise only to find I moved it. And then complain that we have nothing to sell or that we are out of clearance stuff (because they are so f-ing cheap). The clearance stuff is so old, its outdated and nothing has its match or pair, like valentines days bright pink pants from feb, and the lady wants a top. Your choices are black or white, the store is set to fall colors, all the tops that went with it are long gone. And those neon floral shorts are gonna go great in the 60 degree weather. Our clearance isn't that greatly priced either its about 40-50% off. They just see them signs and think its the end of the world.
#4-Woman with 2 hellspawn, climbing on tables, screaming in some language for the mom, pulling jewelry off the fixtures, etc. My coworker got her to open a credit. Yeah, now guess who's gonna come in more often? Hellscream children. I had to follow the kids around and tell them to stop doing this or that. And we even told the parents, you need to control you children. PS, the child spit on the mirror, full on spit and finger painted with it. De-light-ful.
#5-Regular shopper that no one cares for comes in, and proceeds to grab EVERY 6,8, and 10 of one style of jean. I'm not talking like *oh I'm not sure, I'll take 1 size 6 and 1 size 8 or I might be a 10.* I mean EVERY SINGLE 6, 8, and 10.. Like 9 pairs, of one color, then proceeds to do this to 4 more colors. And then come tops which she grabs all the XS, S etc. I asked her "Oh you already grabbed a 6 in this one.." Her response and reason was that she didn't want anyone else to buy them while she was buying them. So great, she bought 8 things and we ended up putting back about 30-35 things so that she could be an entitled asshat.
And its crap that we cant call people out on, cuz it's "make a friend, not an enemy" at work.