Let's complain to complain. Everyone's favorite game were no one is the winner!!!
#1-Your jewelry is so cheap, it breaks all the time. --Ma'am its $8 costume jewelry, not Tiffany's nor Zales. Its plastic and glass beads, held together with metal of sorts, of which is not sterling or gold or silver in that matter.
#2-This shirt has deodorant on it, I want a discount. --We do not have a discount policy, however you can return it if the deodorant does not come out, you have 60 days to return it. We also have several in that same size, why would you want the one with deodorant on it? Would you like me to get it for you (shirt was less than 8 feet from cash register)--"oh no I dont have time for that" So you just wanted to bitch about a stained shirt, when a good shirt was available.
#3-Your jeans don't last that long, I have to buy them all the time when they give out. --Ma'am our jeans are pretty durable, I have customers comment that they last them months sometimes even into the next year. What do you do? "I wear jeans 24/7 and at my job were I haul things" How long do you think jeans last? I buy about 3 pairs of pants a year, and they last me, and I work in retail.
#4- I cannot believe you are out of the size I need, I specifically came here today to buy these. --Well I can see if another store has one and they can hold it for you, or we can try to order them and its free shipping. Or we also have similar styles in the color you are looking for. "No I only want those and I want them" Okay, well I told you want I can do, and I have a few ideas on where you can go. Just don't stand there and keep repeating that how unfair it is, and how we do this all the time.
#5-Why is it so hot in here and why are there bugs in your store? --Let's see we are an outdoor mall, were we keep our doors open to invite people to shop. Outside plus door open equals heat and bugs. And its like 3 moths and a ladybug. Seriously.