She wants to buy a 1Direction book that is selling for 25 Euro. The mum doesn't want to. Instead of simply telling the kid that she wouldn't, she whispered to my colleague that she didn't want to buy the book now as she wanted it to be a Christmas present... Hinting that she wanted my colleague to refuse to sell the book.
Colleague stared at her, and when that girl came up to my colleague, sold her the book. And very loudly proclaimed that she hoped the girl enjoyed it.
As she told us later: Why exactly would she refuse to sell it?
It's got nothing to do with her. If that mum didn't want to buy that book, then tell the daughter that you are not going to. The daughter's twelve! Not four. You can say no with no hissy fit, unless you've brought up the child so badly that she thinks it's all right.
I took out all the swears that had accompanied this conversation out.