From: RHU Facebook
I'm ashamed to admit I had to pull the CCC (corporate crusty card).
My new apartment is literally right behind a major grocery store which is one reason I moved here. I needed a place I could have walking distance to food. There is a resident here with two large dogs who likes to take them to the store at various times during the day and "camp out" in between the entrance doors so that customers can pet his dogs.
Normally I wouldn't have a problem with this as Endless will ignore such distractions, but these are not ordinary dogs. They are aggressive and they want a piece of Endless whenever she enters or exits the store.
I started by asking the security guard if he would ask the man to leave with his dogs (apparently I'm not the only one to have complained), but that apparently wasn't good enough. The man approached me in the store, recognized the fact that I had a Service dog, recognized the fact that she had rights that his dogs didn't, and even though I tried to explain to him that by continuing to stake his dogs out by the doors, he was essentially teaching them that the store was now their "territory" to protect. He informed me that he was going to "move his dogs when he saw me" (which doesn't help when I leave the store), and keep disciplining his dogs till they understood [she] was a service dog." (Which involves smacking them with his hat and yelling at them).
Great. So now I have to try and check the door every time I leave, and his dogs now associate us with pain and yelling. His reason for having the dogs by the store is that *they* enjoy the interaction. Since I live in an apartment complex full of kids, I'm willing to bet that it's more HIM enjoying the interaction. There's a park about 4 blocks down. If he thinks his dogs are so well behaved, let him walk them down there to play with the kids and other dogs. I promise we won't meet there till my next puppy comes and I start public access again.
I tried contacting animal control and the police about having aggressive dogs or interfering with a Service Dog, but they can't do anything until the dogs actually attack Endless. I'm sorry, but if they attack her, they won't just injure her, they will kill her. They are just that big and just that determined. It's only a matter of time before they topple the owner and drag him.
I tried to talk to the Front End Manager, and I have been talking to the security guard (who at least seems to take the threat seriously since he knows how big the dogs are and has seen them bark at other dogs aggressively), but I continued seeing the guy loitering at the front entrance with his dogs as late as last night. I finally started researching knife laws (I believe a gun would be too dangerous in such close quarters) and the price of guns last night, I'm that scared of those dogs.
After much thought I finally decided that a call to corporate was in order. Endless and I can't continue to be intimidated by the dogs. She will shut down on working and will be useless as an outside SD for as long as she is still able. The woman I talked to was really nice and understanding. She called the store and talked to the head manager (the one the FEM promised he's talk to about the situation late last week).
He hadn't heard a thing about it, but now that he knows, he'll be looking into it, and if need be, contact the property manager about dealing with the dog owner. I'm finally starting to feel a little better. I now have an incident number, a name, and someone I can contact if it continues to be a problem.
P.S. I apologize for any horrible sentence structure. It's been frustrating dealing with this.