Near the end of my shift, a little old woman came up to my register with a return. Did it, no problems, gave her her money back and expected her to be on her way.
Another customer came up and I had begun to ring her up when the old woman came back and pretty much pushed the other customer out of the way. She told me that she wanted ‘clean money’, opening her hand to show me the change I had just given her from her return- a slightly smudged nickel and three pennies.
A little odd but, not a problem, right? I told her when the register opened from the current customer’s transaction I could give her new ‘clean’ change.
The current customer ended up paying with a debit card. My register didn’t open, there was no one in line behind her, and though our managers are okay with us switching out ‘dirty money’ for ‘clean money’ they won’t open a register’s drawer specifically to do it, and I don’t have a high enough authorization to do it myself.
I explained this to the old woman and apologized, and then proceeded to have the shit scared out of me by her.
She mock-threw her change at my face/attempted to punch me and missed by about an inch or two. She slammed her hands down on the counter and leaned as far over towards me as she could get before screaming, “EVERY TIME I COME HERE I’M GIVEN FUCKING DIRTY MONEY. I FUCKING HATE YOU, I HOPE YOU FUCKING DIE YOU FUCKING PIECE OF SHIT. YOU FUCKING DESERVE IT YOU BITCH!”
It scared me really badly. I honestly thought she was going to throw the coins at me, or actually hit me. And the tone of her voice when she said those things; it wasn’t just someone saying it because they were pissed. I could hear in her voice that she actually meant it.
I don’t know if it conveys just how much it rattled me up, but I only managed to hold it in until the end of my shift. I broke down crying when I got home.