We had a lovely human being come in last night. And by "lovely" I mean a total prick.
Like other stores, we have a very generous return policy. Also,any items bought from the bakery that is returned is brought over to the bakery so that we can count it off in our salvage report.
So last night our customer service manager brought over about $45 dollars worth of returned bakery items. All returned by the same person. The manger said that the person who returned them also returned about $150 worth of groceries.
The person said "She didn't like the way any of it tasted." $150 worth of groceries. The cakes she returned, all she did was stick her finger in the icing and swirl it around. Seriously. Of course all $150 worth of stuff was bought with a Food Stamps card and she "preferred to get the return back in cash."
Yeah, right, I'm sure you would. Thankfully at our store if someone brings back an item they bought on Food Stamps the money goes back onto the food stamps card and not in cash.
Of course the woman was all huffy when she found out she was not getting $150 in cash, and claimed she was never going to shop with us again.