We had a woman come into to the store with dead fish, while this in its self is not a big deal; everyone does it and as long as its in the set amount of days grace time we will give you a new one. I found this was most certainly not the first time she has been back within the week and on her 3rd fish change for that particular one (you can exchange your fish up to 3 times before we wont honor the code, and ask that you bring in a water sample.) and already went through five other kinds of fish.
We finally get her to talk about her set up and all, get her to buy a new fish, and found she had been feeding it goldfish food, despite the fact it was no where near a goldfish. And the she told us she had no filter on the tank. So then we went down the checklist with her. To find out the best fish for her. And thus we found out.
Tank too small for the fish she wanted? Check
Unfiltered stagnant water that she would just refill right out of the tap with no treatment? Check.
Wrong food? Check. Though fish food is fish food within reason.
The whole thing took about thirty minutes, and I was glad when she left, and I would have not batted an eye if she came back the next day with another dead fish. Some people just can not handle taking care of pets, try a plant first, it doesn't feel pain as you slowly kill it from stupidity. The most frightening part of it was she had multiple kids.
Speaking of fish, I sold a bag of pretty damn expensive fish to a mother and her child and watched helplessly as the kid proceeded to shake the bag violently with no interference from the parent. Those poor guys probably didn't make it all the way home.
I am not sure what it is, but there has been a higher then normal amount of people being creepy at the register, winks, shoulder pats, awkward pet names. From both genders too, everyone is getting those creepy come-ons from custys lately. Its like there is a big sign that says, "Come down to the pet place and hit on the cashier"
Speaking of being a cashier.
We had a lady return a chew toy while I was on register, once again, returns are totally cool so long as you have a receipt. And in animal cases, as long as you are in a specific time frame along with the receipt. Its all very cut and dry.
Anywho. This lady brings back a clearly DESTROYED chew toy, no tags, no receipt, its smelled of wet dog and dirt and was greasy to the touch, and she wanted her money back! This is not a library; you can't use something like that and return it. I mean, it has served its purpose, it was utterly chewed to death and maybe it was hit by a lawnmower once or twice. I don't know.
I don't know the ultimate outcome with that toy because I had to clock out and a manager took over for the return, but I did notice it was in the under the counter bins we use for returns.
Why the hell would someone return that? I still can not understand.
Until next time,
--RatDaddy signing off.