I just quit my retail job last week and, in celebration, would like to highlight the greatest moments of my 4 month stint in that job:
1) The time when I got screamed at by a customer because she wanted "cash back." I asked her if she had cash and was exchanging it for smaller bills or if she meant cash back through a debit card. She said "I don't care how you do it, just do it!" as she threw her bill at me. I called my manager to open the drawer, and she said, "Why does this have to be an entire ordeal?! Why can't you just give me the damn change?!" Yeah, because employees should totally have free access to open all the registers, right?
2) When customers let their pets poop and walk away from it and don't even tell you. Or you see it, tell them where the potty stations are, and they stare at you horrified like you should clean it up for 7.35/hour.
3) When customers give you coupons for items they didn't even buy, expired coupons, or fake coupons and get pissed off when you tell them you won't accept it.
4) When customers buy 400 cans of cat food and just chuck them in the basket, unsorted, so you have to ring them up individually. Then they get angry because you are slow.
5) When you call for backup cashiers and everyone in the building pretend they're deaf.
6) When you tell your manager you can't come in on your scheduled day off because of a doctor's appointment so he schedules you vindictively for the next two weeks (no shifts or almost 40 hours a week but nope... not quite 40... can't be giving you health insurance)
7) Asinine training on things like types of cat litter but NO training on how to use the register. My training consisted of me standing there, figuring everything out on my own, while my "mentor" went on lunch.
A manager who has had numerous complaints about him from customers AND employees filed with the DM and corporate, but nobody does anything because ??????? Seriously if you google our national chain store online, his name specifically comes up for our store several times.
9) People touching you/poking you/shaking you/tapping you on the shoulder/hugging you/doing really bizarre things because you're not a person, I guess.
10) When customers completely ignore the register light because hey, who ever has to pee or go take lunch?
Thanks for listening, after 10 years off and on in retail I hope I'm permanently done,